We are seeking a professional, reliable and proactive Response Officer to join our team. The successful applicant will be responsible for responding to incidents, conducting site patrols & unlocks/lock ups, providing a visible presence, and ensuring the safety and security of people, property and assets.
Key Responsibilities:
- Respond promptly to alarm activations, incidents, and emergency situations
- Conduct regular patrols of assigned locations
- Perform unlock / lock ups at designated client premises / sites
- Monitoring & Identify risks
- Provide excellent customer service while maintaining a professional presence
- Carry out 'Welfare checks' for security personnel on sites, ensuring their safety & wellbeing whilst on shift.
- Complete incident reports and maintain accurate records, ensuring accurate attention to detail
- Liaise with Senior Management, Clients and emergency services as required
- Ensure compliance with company policies and health & safety regulations
Requirements:
This is a role that requires a calm, professional and rational approach to your work. You must always consider your personal health and safety. The following apply:
The following are mandatory requirements for the role:
- A valid UK Driving Licence
- A valid frontline SIA Licence
- Ability to communicate effectively in English (both verbally and written)
- A clean DBS history
The following will support you in your application for this role:
- Full compliance with the mandatory requirements set out above
- Previous experience of undertaking a Mobile Response position is essential
- Demonstrable evidence of your ability to work under pressure or maintaining clear rationale when dealing with an incident.
We are an Equal Opportunities employer and hold Living Wage accreditation
Hyline Security (UK) Limited is committed to safeguarding children, young people, and vulnerable adults against abuse in any form, and will not tolerate Modern Slavery or the withholding of a person’s rights. Our Safeguarding and Modern Slavery Policies reflect our commitment to the protection of children or vulnerable persons and to combatting slavery and human trafficking.
Pay: £14.00-£15.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Experience:
- Security: 2 years (preferred)
Licence/Certification:
- SIA Licence (required)
- UK Driving Licence (required)
Work Location: In person
