Assistant Manager – Mojito Hamilton
Location: Hamilton, South Lanarkshire
Job Type: Full-time, Permanent
About Mojito
Mojito is one of Hamilton's busiest and most vibrant bars and restaurants, renowned for handcrafted cocktails, freshly prepared food, exceptional customer service and a welcoming atmosphere. Whether guests are joining us for lunch, dinner, drinks or a night out, we pride ourselves on delivering an outstanding experience every time.
We're passionate about creating memorable experiences for our guests while building strong relationships within our local community. As our business continues to grow, we're looking for an experienced Assistant Manager who shares our passion for hospitality and can help lead our team to the highest standards.
About the Role
As Assistant Manager, you'll support the General Manager in the day-to-day running of the venue, leading by example to deliver exceptional customer service while maintaining the highest operational standards.
This is a hands-on leadership role in a fast-paced, high-volume environment, ideal for someone who enjoys motivating a team, leading from the front, and delivering consistently outstanding service.
Key Responsibilities
- Support the day-to-day management of the venue.
- Lead, motivate and develop the front-of-house team.
- Deliver exceptional customer experiences across both food and beverage service.
- Maintain high standards of cleanliness, presentation and customer service.
- Support the smooth running of both the bar and restaurant operations.
- Assist with staff training, coaching and performance.
- Ensure compliance with licensing laws, food hygiene, health & safety and company procedures.
- Help drive sales through excellent service, product knowledge and upselling.
- Build positive relationships with customers and actively support Mojito's involvement within the local community.
Essential Requirements
- Minimum 2 years' experience in a hospitality management or supervisory role.
- Previous cocktail-making experience with strong product knowledge.
- Previous experience working in a venue serving both food and drinks.
- Good understanding of food service standards and working alongside a kitchen team.
- Experience working in a busy, fast-paced bar or restaurant.
- Excellent leadership, communication and organisational skills.
- A positive, energetic and enthusiastic attitude.
- The ability to remain calm under pressure and lead by example.
- A genuine passion for hospitality and customer service.
- Enjoy working as part of a team.
- Friendly, approachable and confident when engaging with customers.
- Flexible to work evenings, weekends and public holidays.
Desirable
- Personal Licence Holder (preferred but not essential).
- Experience with stock management, ordering and cash handling.
- Experience recruiting, training and developing team members.
What We Offer
- Competitive salary, based on experience.
- Excellent opportunities for career progression within a growing business.
- A supportive, ambitious and friendly management team.
- Staff discounts and company incentives.
- Ongoing training and development.
- The opportunity to play a key role in one of Hamilton's most popular hospitality venues.
Pay: £25,420.00-£30,000.00 per year
Benefits:
- Employee discount
- On-site parking
Work Location: In person
