Assistant Manager – The George Inn
Full Time | Up to £35K + Tronc
Ready to take the next step in your hospitality career?
The George Inn is looking for an ambitious, hands-on Assistant Manager to join our management team.We're looking for more than someone who can run great shifts. We want someone who loves hospitality, enjoys developing people, takes pride in delivering exceptional guest experiences and has the drive to help grow the business.Working alongside the General Manager, you'll play a key role in the day-to-day operation of our busy pub, restaurant and boutique hotel. You'll be empowered to make decisions, contribute ideas and help shape the continued success of The George Inn.If you're looking for a role where your opinion matters, your development is supported and no two days are the same, we'd love to hear from you.
The Role
As Assistant Manager, you'll support the General Manager in all aspects of the business, including:
- Supporting the day-to-day running of the pub, restaurant and hotel.
- Leading shifts to ensure smooth, efficient service and exceptional guest experiences.
- Delivering outstanding customer service while confidently handling guest enquiries and resolving complaints.
- Training, coaching and motivating the team to consistently deliver high standards.
- Assisting with staff rotas, holiday management and team organisation.
- Maintaining exceptional standards of cleanliness, presentation and service throughout the business.
- Taking responsibility for the business in the absence of the General Manager.
- Managing cash handling, tills and end-of-day procedures.
- Ensuring company policies, procedures and operational standards are followed.
- Monitoring sales performance and supporting the achievement of business targets.
- Ensuring full compliance with Health & Safety, food hygiene and licensing regulations.
- Opening and closing the venue in line with company procedures.
- Responding professionally to telephone and email enquiries.
- Managing restaurant bookings and hotel reservations.
About You
You'll already have hospitality management or supervisory experience and be someone who enjoys leading from the front.
You'll also have:
- A positive, enthusiastic and hands-on approach.
- Excellent communication and interpersonal skills.
- Outstanding customer service skills with a genuine passion for hospitality.
- The ability to thrive in a busy, fast-paced environment.
- Strong organisational and time management skills.
- A natural ability to coach, motivate and develop others.
- An entrepreneurial mindset, always looking for ways to improve the guest experience, grow sales and make the business even better.
- Confidence to take ownership, solve problems and make decisions.
- High standards and exceptional attention to detail.
- A collaborative leadership style that creates a positive, supportive and inclusive working environment.
What We Offer
- Competitive salary.
- Generous tronc.
- Ongoing training and career development.
- Genuine opportunities to progress within our growing independent hospitality company.
- Staff discounts across our venues.
- A supportive management team that values initiative, creativity and fresh ideas.
- The opportunity to make a real impact in a successful and ambitious business.
Why The George Inn?
The George Inn is part of The Barrow Boys, an independent hospitality business passionate about great food, fantastic drinks and genuine hospitality.
We believe our people are our greatest asset. We invest in their development, encourage new ideas and give our managers the freedom to make a difference. Whether it's improving service, driving sales, developing the team or creating memorable guest experiences, you'll have the opportunity to leave your mark.
If you're an ambitious hospitality professional looking for more than just another management job, we'd love to hear from you.
Apply today and become part of The George Inn's next chapter.
Pay: £32,000.00-£35,000.00 per year
Application question(s):
- What achievement in your hospitality career are you most proud of, and why?
- Do you have at least 2 years' management or supervisory experience in hospitality?
- ell us about a time you introduced an idea that improved sales, guest satisfaction or operational efficiency. What did you do, and what was the outcome?
Work Location: In person
