Overview
Join our dynamic healthcare team as a Healthcare Administrator, where your organisational skills and friendly demeanour will keep our dental practice running smoothly. In this vital role, you will coordinate patient appointments, manage administrative tasks, and support the dental team to deliver exceptional care. Your proactive approach and attention to detail will ensure a seamless experience for patients and staff alike. This position offers an engaging environment where your administrative expertise makes a real difference in patient outcomes and practice efficiency.
Duties
- Schedule patient appointments efficiently, balancing provider availability and patient needs
- Manage patient records with accuracy, ensuring confidentiality and compliance with privacy regulations
- Answer phone calls promptly, providing friendly assistance and directing inquiries appropriately
- Take payments accurately ensuring credit control
- Assist with administrative tasks such as filing, emailing and data entry
- Coordinate communication between patients, dental staff, and external providers to facilitate smooth operations
- Maintain a clean, organized front desk area to promote a welcoming atmosphere for all visitors
- Managing clinicians' diaries effectively
- Following up with patients when required
Qualifications/Experience
- Prior office experience demonstrating strong organizational skills and professionalism
- Administrative experience in healthcare or dental settings is highly preferred
- Excellent communication skills, both verbal and written, with a friendly positive attitude
- A good Communicator
- Reliable and a strong team player
- Proficiency in office software such as Microsoft Office Suite or similar programs. Confident using computers and willing to learn new systems
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
- Knowledge of dental terminology or familiarity is a plus but not required
- Good level of Education
About us:
We are one of Northern Ireland’s leading referral only clinics, providing treatment in all aspects of specialist dentistry and dental implants. Our team of specialist consultants, nurses and support staff create a professional experience for every patient.
Established in 1995, South Down Clinic has been providing care for patients across Ireland. After more than 20 years in Dominic Street, South Down Clinic relocated to the new purpose built Custom House, in 2017.
The new home to South Down Clinic, is one of Newry’s most prestigious addresses. Modern facilities with views across the city and ample onsite parking are available.
Pay: £13.50-£15.50 per hour
Benefits:
- Company pension
- Employee discount
Application question(s):
- Are you located in the Newry or wider area?
Education:
- GCSE or equivalent (required)
Experience:
- System administration: 2 years (required)
Work Location: In person
