Job Overview
Age UK South Cumbria are seeking a friendly and organised Store Associate to join our team in Milnthorpe. This role involves providing excellent customer service, maintaining store presentation, and supporting administrative tasks to ensure smooth daily operations. The ideal candidate will be proactive, approachable, and eager to contribute to a positive shopping experience for our customers.
Duties
Role of Store Associate
1. To take day to day responsibility for managing one of our shops when the main shop manager is absent.
2 To brief the Head of Retail at regular agreed intervals on performance and progress of the shop if covering for a longer period than two weeks.
3. Maintain awareness of the work that Age UK South Cumbria is doing within the community.
4. Maintain and develop good relationships with local communities and organisations.
5.Assist the Head of Retail when required
Optimising Sales
1. To ensure that the shop meets sales targets set by the Head of Retail
2. To assist marketing campaigns and sales promotions to increase sales.
3. To ensure that the shop is competing effectively with local competitors.
4. To ensure that staff and volunteers maintain a high standard of customer care.
5. To apply company display, merchandise and standard window dressings.
Maintaining Effective Stock Management and Merchandising
1. To ensure that donate goods are dealt with efficiently in stockroom to then go out on the shop floor or recycling.
2. Ensure the window and merchandise is displayed well and within guidelines.
3. To control stock density and rotation.
4. To initiate local stock and sales promotions.
Staff Management and training
1. To manage the store and delegate to others in your absence.
2. Provide training for new and existing staff and volunteers.
3. Recruiting of volunteers.
4. Foster a positive team spirit, communicate sales figures and better ways of working within your team.
5. Attend any training or meetings, as advised by the Head of Retail.
Administration
1. Complete daily/weekly sales returns as requested by the Head of Retail
2. Ensure that banking and till procedures are done daily or when required within deadlines.
3. Adhere to all audit procedures set out by the Retail Manager/manuals.
We offer five weeks paid holiday per year, plus public holidays and an additional day off on birthdays. A pension scheme is available for staff and after completing a probationary period of six months staff are enrolled into a health benefit scheme.
If you are passionate about helping others, possess strong retail and communication skills, and have the ability to analyse situations effectively, we encourage you to apply for the role of Store Associate.
You will be required to work 21 Hours a week (3 Days over 7 including Sundays) there will be an agreed Rota provided in advance whilst providing a consistent work pattern where possible.
Please contact us on 01539 728118 or via email on [email protected] to request an application pack. An application form must be completed in order for the application to be considered.
PREVIOUS APPLICANTS NEED NOT APPLY
Pay: £23,132.00-£23,441.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- Store discount
Work Location: In person
