The SIAM Continual Service Improvement (CSI) Analyst will be accountable for identifying, governing, and driving continual service improvement initiatives across a multi-supplier environment. The role is outcome-focused, ensuring services, processes, and supplier performance are continually optimised to meet evolving business requirements while enhancing the end-user experience, increasing operational efficiency, and delivering measurable business value through effective supplier management, collaboration, and data-driven insights.
Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)
