Receptionist (f/m/d)

MEININGER Hotels Group -
Edinburgh

Quick apply

Job details

Full-time

Benefits

Language training provided
Employee discount

Qualifications

Hospitality
English

Full job description

Receptionist (f/m/d)

MEININGER Hotel Edinburgh

Full-time

Are you a people person who wants to create and share memorable experiences with our guests? Then join MEININGER Hotel Edinburgh and our like-minded front office staff!

MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.

We run more than 35 hotels in Europe's best cities—and counting!

YOUR TASKS

You are a great host ensuring your guests enjoy a safe and memorable stay

You are in charge of the well-being of our guests from check-in to check-out

Besides for our guests, you’re also the first point of contact for all other visitors like suppliers and external technicians

You respond to our guests' questions and inquiries and know how to direct them to major sights, local attractions and activities

You take care of operational and administrative tasks like invoicing, answering e-mails and online requests, upselling, responding to online reviews and much more

You are in charge of the bar

You enjoy a diverse, international work environment while we take care of an inclusive one

You’re flexible and understand working on all days of the week, sometimes early / sometimes late, during weekends and on public holidays comes with the job

Last but not least; you’re a great colleague, not afraid to jump in to support other departments every now and then

YOUR PROFILE

You have initial experience (min. 1 year) in hospitality and is passionate about it

You possess an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks

You are a people person, you like helping others and creating unforgettable experiences for our guests

You are a team player, ready to help your colleagues and tackle challenges together

You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)

You are fluent in English (B2), any other languages are a plus

WHAT MEININGER OFFERS

Attractive salaries

Company Volunteering (2 days)

25 holidays + 5 bonus days (1 for each year you stay with us)

Free language courses

Regular get-togethers, celebrations and occasional parties (winter and summer team events)

Quarterly evaluation rounds to make sure you’re still happy

Possibility to join M-goal projects to develop personal and professional skills

Staff nights and Friends and Family discount

APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

Thank you for sending us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

STEP IN & EXPLORE our hotel here: MEININGER Hotel Edinburgh

Contact: Will Harrington (Hotel Manager)

Remote Type:

On Site

Quick apply

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