Payroll Support Administrator
Salary: £16,000 per annum (3 days per week)
Location: Warrington WA4
Working hours: 24 per week Wednesday - Friday
- 3 days office-based in Warrington, WA4 (10-minute walk from the station / Free Parking)
Job Type: Part-time, Permanent
About ForeTwo
ForeTwo is a fully compliant, FCSA-accredited Umbrella Company and Contractor Accountants firm based in Warrington. We are experiencing exciting growth and are committed to delivering outstanding service, advice, and support to our contractors and agency partners.
We believe that the best advice comes from subject matter experts. Payroll professionals support payroll queries, ensuring our contractors always receive accurate, professional guidance.
The Role
We are looking for a part time Payroll Advisor / Support Administrator to join our busy payroll department. This role is central to supporting contractors with pay-related queries while assisting with payroll administration and processing.
Reporting to the Payroll Manager, you will support contractors via phone and email, manage payroll-related administration, and work closely with recruitment agencies. This role would suit someone with previous umbrella or contractor payroll experience who enjoys providing high-quality service in a fast-paced environment.
Key Responsibilities
- Act as the first point of contact for contractor pay queries via phone and email
- Confidently explain payslips, including umbrella income, PAYE, NIC, pension, CSA and attachment of earnings
- Resolve pay-related queries by liaising with contractors and agencies
- Process and support contractor payroll accurately and in line with legislation
- Understand different agency invoicing structures and payroll data
- Build and maintain strong working relationships with recruitment agencies
- Manage incoming assignment schedules and contracts from agencies
- Good Knowledge of Statutory Payments
- Check and input contractor mileage and expenses in line with HMRC rules
- Support auto-enrolment pension administration and pension related queries
- CSA, attachment of earnings, etc
- Complete general payroll and administrative tasks as required
Ideal Candidate
- Previous payroll experience is essential (umbrella or contractor payroll highly desirable)
- Confident explaining umbrella payslips and statutory deductions
- Excellent telephone and written communication skills
- Comfortable handling and resolving challenging queries professionally
- Highly organised with strong attention to detail
- Proactive, reliable, and a strong team player
- Thrives in a fast-paced, evolving environment with a service-focused mindset
What’s on Offer
- £16,00 Salary per annum
- 25 days holiday plus bank holidays ( pro rated for part time)
- Pension scheme (salary sacrifice / Jarvis Pensions)
- Career progression opportunities
- Free on-site parking
- Casual dress
- Private healthcare
- Excellent transport links
Experience:
- Payroll experience: minimum 1–2 years preferred
- Umbrella / contractor payroll experience highly advantageous
Work Location: Warrington, WA4
Pay: From £26,000.00 per year
Benefits:
- Company pension
- On-site parking
- Work from home
Application question(s):
- Do you have good knowledge of PAYE income tax, NI, student loans , and pensions?
- Have you dealt directly with workers regarding payslips, deductions, or payroll queries and are you comfortable explaining umbrella payslips and deductions to non-payroll professionals?
Experience:
- Payroll: 1 year (preferred)
Work Location: Hybrid remote in Warrington WA4 6PS
