Front of House Supervisor
Join the Team at Lorentes – Darley Abbey
Lorentes is a proudly independent Spanish restaurant that has been serving authentic Spanish food and warm hospitality in the heart of Derby for over 12 years. With two successful locations across Derby, we have built a reputation for quality food, exceptional service, and creating memorable dining experiences for our guests.
We are currently looking for an enthusiastic and experienced Front of House Supervisor to join our friendly team at our restaurant. This is a fantastic opportunity for someone who is passionate about hospitality, enjoys leading a team, and thrives in a busy, fast-paced restaurant environment.
About the Role
As Front of House Supervisor, you will play a key role in the day-to-day running of the restaurant, ensuring every guest receives outstanding service from the moment they arrive. You'll lead by example, support the management team, and help create a positive and motivated working environment for the front of house team.
Key Responsibilities
- Lead and supervise the front of house team throughout service.
- Deliver exceptional customer service and ensure every guest enjoys a memorable dining experience.
- Support with opening and closing procedures.
- Manage reservations, seating plans, and the smooth flow of service.
- Train, coach, and develop new and existing team members.
- Handle customer enquiries and resolve any issues professionally and efficiently.
- Work closely with the kitchen team to ensure seamless communication and service.
- Maintain the highest standards of cleanliness, presentation, and hospitality.
- Ensure food safety and health & safety procedures are followed at all times.
- Support the Restaurant Manager with the day-to-day operation of the restaurant.
What We're Looking For
- Previous experience in a supervisory role within a busy restaurant or hospitality environment.
- A genuine passion for customer service and hospitality.
- Excellent communication and leadership skills.
- The ability to stay calm and organised under pressure.
- A proactive, hands-on approach with a willingness to support all areas of the restaurant.
- A positive attitude and the ability to motivate and inspire a team.
- Must be available to work evenings, weekends, Seasonal holidays and bank holidays.
Why Join Lorentes?
- Be part of a well-established, independent restaurant with over 12 years of success.
- Join a passionate and supportive team that genuinely values its people.
- Work in a vibrant Spanish restaurant with a welcoming atmosphere.
- Opportunities for training, development, and career progression.
- Competitive pay based on experience.
If you're an enthusiastic hospitality professional looking for your next challenge and want to be part of an independent restaurant that takes pride in its food, service, and team, we'd love to hear from you.
Apply today and become part of the Lorentes family.
Pay: From £27,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
