About Us
We are a well-established care home company with a strong reputation for delivering high-quality nursing and residential care.
Our homes are professionally run, quality-focused, and committed to providing safe, well-managed, and welcoming environments for residents.
This role is based at one of our nursing homes with capacity for up to 43 residents and a current CQC rating of Good.
The Role
We are seeking an experienced and capable Care Home Manager to take overall responsibility for the culture, quality, compliance, and performance of the home.
The successful candidate will provide strong, visible leadership and ensure the home operates to consistently high standards across care delivery, governance, staffing, and financial performance.
This is a senior leadership position with significant autonomy and accountability.
Key Responsibilities
Leadership & Culture
- Provide clear, consistent leadership across the home.
- Promote a professional, respectful, and high-performing workplace culture.
- Support, develop, and manage staff at all levels.
- Address performance issues constructively and fairly.
Quality & Compliance
- Maintain full compliance with CQC regulations and best practice.
- Lead preparation for inspections and regulatory reviews.
- Implement and monitor improvement plans where required.
- Ensure safeguarding, clinical governance, and risk management systems are effective.
Governance & Auditing
- Maintain robust governance and quality assurance systems.
- Ensure audits are completed accurately and followed through.
- Monitor key performance indicators and quality metrics.
- Use data and feedback to support continuous improvement.
Resident Experience
- Ensure residents feel safe, supported, and at home.
- Maintain high standards of person-centred care.
- Oversee assessments, care planning, and reviews.
- Manage concerns and complaints openly and professionally.
Operational Management
- Oversee staffing, rotas, recruitment, and retention.
- Ensure appropriate training, supervision, and appraisal systems are in place.
- Monitor agency usage and workforce planning.
- Maintain smooth day-to-day operations.
Financial & Commercial Management
- Manage budgets and control expenditure.
- Support occupancy levels and relationships with commissioners.
- Monitor income and costs to ensure sustainability.
- Contribute to business planning and development.
External Relationships
- Maintain positive relationships with families, professionals, and commissioners.
- Represent the home professionally within the community.
- Support marketing and reputation management activities.
Recruitment & Development
- Lead recruitment and induction processes.
- Develop talent within the team.
- Support succession planning and leadership development.
Accountability
- Take overall responsibility for service performance.
- Participate in the on-call rota as required.
- Work collaboratively with central support teams.
Person Specification
Essential
- Minimum of 2 years’ experience as a Care Home Manager.
- Level 4 or Level 5 qualification in Health & Social Care (or equivalent).
- Track record of achieving and maintaining Good or Outstanding CQC outcomes.
- Strong knowledge of regulatory compliance and safeguarding.
- Experience managing medium-sized nursing homes.
- Strong organisational and planning skills.
- Confidence in managing performance and difficult conversations.
- High level of IT literacy, with confidence using digital care planning, auditing, rota, and compliance systems in a largely paperless environment.
- Experience with governance, auditing, and quality systems.
- Commercial awareness and budget management experience.
- Full UK driving licence.
Desirable
- Registered Nurse with a valid NMC PIN.
- Experience leading service improvement or turnaround.
Key Attributes
We are looking for a manager who is:
- Experienced – With a proven record of delivering high-quality services.
- Competent – Able to manage quality, compliance, and performance effectively.
- Organised – Structured, reliable, and detail-focused.
- Honest & Transparent – Communicates clearly and acts with integrity.
- Confident – Comfortable leading and making decisions.
- People-Oriented – Builds trust and develops strong teams.
- Commercially Aware – Understands occupancy, budgets, and sustainability.
- Forward-Thinking – Proactive in improving services and resident experience.
What We Offer
- Salary up to £65,000
- Performance-related bonus
- Company pension
- Paid breaks
- Free on-site parking
- Ongoing professional development
- Support from an experienced central team
- Clear progression opportunities
Why Join Us
This role offers the opportunity to lead a well-supported service within a stable and growing organisation.
We value professional judgement, high standards, and continuous improvement, and provide managers with the autonomy and support needed to succeed.
Job Types: Full-time, Permanent
Pay: £65,000.00 per year
Benefits:
- Company pension
- Free parking
Application question(s):
- Tell me a little about yourself and why you’ve applied for the role?
- How many years of Care Home Management experience do you have?
- Do you have Leadership and Management in Care level 4/5?
- Do you have a valid NMC Pin
- What is the postcode you will be commuting from?
- Do you have a valid driving license and use of a car?
- Have you been registered with CQC before?
Work authorisation:
- United Kingdom (required)
Work Location: In person
