Base Salary; £25,000 with a guaranteed £30,000 in your first year and £55,000 OTE
Contract: Permanent - Full Time
Must Have: A Full UK Driving License
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.
As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.
What You'll Be Doing
As a Sales Executive, you'll play a key role in creating an exceptional customer experience from the very first interaction. You'll take the time to understand each customer's individual needs, building trusted relationships through genuine conversations and expert guidance.
In this role, you will:
Develop meaningful relationships with customers by listening carefully, understanding their requirements and providing a highly personalised experience.
Build trust and confidence throughout the customer journey, ensuring every interaction reflects our commitment to outstanding service.
Use your consultative approach to present tailored vehicle options, helping customers make informed decisions that best suit their needs and lifestyle.
Share your product knowledge and insight to confidently guide customers through a considered purchasing process.
Encourage customers to fully experience our products through demonstrations and test drives.
Collaborate closely with colleagues across Sales, Aftersales and wider dealership teams to deliver a seamless and supportive customer experience.
Identify opportunities to connect customers with specialist colleagues where appropriate, ensuring they receive the best possible advice and support.
Contribute to a culture of continuous improvement, teamwork and customer excellence.
About You
We're looking for someone who enjoys working with people, has a naturally curious mindset and takes pride in delivering exceptional service.
You will bring:
Excellent communication and relationship-building skills, with the ability to engage confidently with a diverse and discerning customer base.
A consultative and thoughtful approach, taking time to understand customer needs and provide tailored recommendations.
Strong emotional intelligence, empathy and active listening skills.
A genuine interest in learning, with the intellectual curiosity to develop in-depth product and industry knowledge.
The confidence to engage with highly educated and professional customers, building credibility through knowledge, insight and professionalism.
Strong analytical and problem-solving skills, enabling you to understand complex customer requirements and identify appropriate solutions.
High levels of organisation and attention to detail.
The ability to remain calm, adaptable and customer-focused in a fast-paced environment.
A collaborative mindset and enjoyment of working as part of a supportive team.
A degree, professional qualification, or evidence of strong academic achievement would be advantageous, although we welcome applications from candidates with diverse backgrounds and experiences.
Why You'll Thrive Here
This is an excellent opportunity for someone who enjoys building relationships, solving problems and working with a sophisticated customer base. Whether your background is in sales, hospitality, customer experience, retail, professional services or a graduate career path, we'll provide the support and development needed to help you succeed.
What we offer you:
Company Car
One in four weekends off
22 days annual leave + Bank Holidays and your Birthday Off
Long Service Awards / Colleague Recognition
Enhanced Maternity / Paternity at qualifying service length
Car Benefit Scheme after successful completion of a probation period
Sales Incentives
Comprehensive training provided
Company pension scheme
Death in Service
Access to high street discounts through Perk Box
In-house, manufacturer & professional qualifications
Staff referral scheme
Access to medical cover through Simply Health
