As an Assistant Security Manager at DoubleTree Tower of London, you’re not just ensuring guest, team member, and facility safety – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
As an Assistant Security Manager, you will be responsible for directing and coordinating the activities of security personnel, work with Department Heads to confirm all staff understands security procedures, and organising patrolling of the property to deliver a safe Guest and Member experience. An Assistant Security Manager will also be required to ensure that hotel is in compliance with all local safety regulations and is conversant with hotel emergency procedures.
Exceptional Hospitality Starts with You
- Maintain good communication and work relationships in all areas of the hotel
- Liaise with government and law enforcement agencies as necessary
- Coordinate additional personnel for Conference and Banqueting functions
- Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
- Assist the hotel in complying with Local Fire Safety Legislation
- Assist the hotel with Local Safety Legislation to ensure compliance of the security department
- Knowledge of the codes of practice for P.A.C.E.
- Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
- Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
- Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
- Prepare incident reports and ensure all allegations are properly followed up
- Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
- Plan, deliver and facilitate regular staff awareness training
- Be fully conversant of company terrorist procedures and convey to staff
- Be fully conversant with hotel Fire and Emergency procedures
Responsible for management of key control within all departments
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What are we looking for?
An Assistant Security Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Organised and systematic approach to problem solving
- Security industry experience in supervisory capacity
- SIA trained and licensed
- Ability to listen and respond to demanding guest needs
- Good leadership, interpersonal and communication skills
- Accountable and resilient
- Committed to delivering high levels of customer service
- Ability to work under pressure
- Flexibility to respond to a range of different work situations
Good grooming standards
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It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in same or similar role
- First Aid
- Fire fighting qualification
IT proficiency
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Working Hours:
Tuesday to Saturday, 12:00 pm to 8:00 pm, with flexibility to change shifts for events. Shifts may finish as late as 2:00 am, as required.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
How We’ll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
