At EQUANS, we're offering an exciting opportunity to join our team as an Apprentice Resident Liaison Officer in Croydon. You'll earn a salary of £21,000 - £25,000 per year, gain a recognised qualification, and develop valuable workplace skills while making a real difference in your local community.
This is the perfect opportunity for someone who enjoys working with people, wants to build confidence in a professional environment, and is looking to start a long-term career with a leading organisation.
No previous experience is needed – just enthusiasm, a positive attitude, and a willingness to learn.
A full UK driving licence would be beneficial but is not essential.
Key Responsibilities
As an Apprentice Resident Liaison Officer, you'll be the friendly face helping residents stay informed throughout improvement and refurbishment projects.
- Support residents by providing updates on planned works and project progress
- Help answer questions and resolve concerns in a professional and friendly way
- Attend resident meetings, site visits, and community events
- Work alongside experienced colleagues to learn how projects are managed
- Help organise appointments and access arrangements for residents
- Record feedback and keep information updated on company systems
- Ensure residents feel supported throughout the project journey
Every day will be different, giving you the chance to develop communication, organisation, and customer service skills that are valuable in many careers.
Who You Are
You could be a great fit if you:
- Are looking to start your career
- Enjoy talking to and helping people
- Have good communication skills and a positive attitude
- Are organised and willing to learn new skills
- Like working as part of a team
- Want to gain a qualification while earning a salary
No experience is required – we'll provide the training and support you need to succeed.
What We Offer
- A nationally recognised apprenticeship qualification
- Earn while you learn
- Full training and support from experienced mentors
- 24 days annual leave plus bank holidays
- Pension scheme and life assurance
- Employee discounts and wellbeing support
- Real work experience from day one
- Clear opportunities to progress into a permanent role and build a long-term career with EQUANS
Who We Are
At Equans, we deliver essential services across energy, regeneration, and facilities management, helping communities transition to a sustainable future. We’re committed to developing early careers through structured apprenticeship pathways that provide hands-on experience and long-term growth opportunities.
Apply today to begin your journey with Equans — where you’ll gain valuable experience, support your community, and build a meaningful career in customer service and regeneration.
