About Us
We're the UK's leading supplier of genuine OEM catering spare parts and part of the global Parts Town Unlimited group.
Our success is built on strong customer relationships, ambitious growth and a collaborative culture driven by our values of Safety, Courage, Integrity, Passion and Innovation.
About the Role
We're looking for an experienced Credit Controller who enjoys taking ownership. You'll manage your own sales ledger, build strong customer relationships and play a key role in maximising cash collection and reducing overdue debt.
This is a hands-on, end-to-end role where you'll manage the full credit control process for your portfolio of accounts. You'll work proactively to collect outstanding payments, resolve queries, minimise credit risk and help maintain a healthy sales ledger.
Key Responsibilities
- Manage your own customer ledger to maximise cash collection and minimise overdue debt
- Chase outstanding invoices by phone, email and written correspondence
- Investigate and resolve customer queries to remove barriers to payment
- Reconcile accounts, allocate cash and resolve unallocated payments
- Review customer accounts and support credit limit decisions
- Produce aged debt reports and provide regular updates on collection performance
- Negotiate payment plans where appropriate
- Maintain accurate records and support month-end activities
About You
You'll have:
- Previous Credit Control experience with responsibility for your own sales ledger
- Experience across the full credit control process, including collections, reconciliations, cash allocation and query resolution
- Strong communication and negotiation skills with the confidence to build positive customer relationships
- Excellent attention to detail and the ability to manage a busy workload
- Good Excel and finance systems experience
- A proactive, results-driven approach with strong ownership and accountability
Why Join Us?
You'll be joining a successful, growing business backed by a global market leader, where you'll have real ownership, supportive colleagues and the opportunity to make a genuine impact.
If you're an experienced Credit Controller who enjoys building relationships while delivering results, we'd love to hear from you.
Pay: £28,000.00-£30,000.00 per year
Application question(s):
- How many years of Credit Control experience do you have?
- Less than 1 year
- 1–2 years
- 3–5 years
- 5+ years
- Are you comfortable making high volumes of outbound collection calls as part of your role?
- Yes
- No
- Do you currently, or have you previously, managed your own sales ledger and been personally responsible for collecting outstanding debt?
- Yes
- No
- Which of the following have you personally carried out as part of your role? (Select all that apply.)
- Chasing overdue debt by phone and email
- Account reconciliation
- Cash allocation
- Resolving payment queries/disputes
- Producing aged debtor reports
- Reviewing or recommending credit limits
- Negotiating payment plans
- Approximately what value of sales ledger did you manage in your most recent role?
- Less than £250,000
- £250,000–£500,000
- £500,000–£1 million
- £1 million–£5 million
- Over £5 million
Work Location: In person
