Healthcare Assistant and Administrator
Location: Oxona Healthcare, St Luke's Hospital, Latimer Road, OX3 7PF
Hours:
Tuesday 9-5
Wednesday 9-5
Thursday 9-5
Friday 9-3
Saturday 9-1
Opportunity to add more hours on a Monday or Sunday if desired.
A bit about us:
Oxona Healthcare is a new type of private healthcare. We aim to offer accessible and affordable treatments for pay-as-you-go patients at a community level. No big expensive hospitals or spiralling bills, just excellent healthcare at a fair and transparent price. All appointments are with our experienced team of GPs and Consultant Dermatologists. We work from five locations, with permanent offices in Oxford and St Albans, and branch surgeries in Chipping Norton, Henley and Didcot. As a business we are looking to grow to bring accessible healthcare to more communities.
The role:
This is a varied role involving everything from welcoming the patient into the surgery, preparing them for minor surgery, supporting them, setting up instruments for surgery and clearing away afterwards. It is not for the feint hearted, but is for someone who wants a busy and very varied role. You must be okay with the site of blood!
This role would suit an experienced Healthcare Assistant looking to develop some administrative skills, or vice versa. We would consider less experienced candidates with excellent academics and an aptitude to learn. We provide all training required. Good computer skills are essential (Outlook and Teams). We use our own patient management system designed for private practice, but any experience of EMIS or similar would be useful.
Responsibilities:
- Greeting patients
- Setting patients up for surgery and providing appropriate emotional support
- Preparing the room for minor surgery, including setting up instruments in a sterile field
- Looking after patients post-operatively
- Management of stock and reporting supplies
- Answering telephones and taking bookings
- Responding to email enquiries
- Supporting the marketing manager or CQC manager as required
- Phlebotomy and dressing wounds (if qualified)
Essential:
- Educated to A level/ level 3 Diploma/ NVQ/ certificate/ award
- Strong computer skills (Office 365)
- Excellent written communication skills
- Excellent interpersonal skills
- A can-do attitude
- Excellent team player, willing to go above and beyond for colleagues
- Okay with the sight of blood and minor operations
Desirable:
- Previous reception experience and/ or previous healthcare experience
- Any experience of CQC regulation or similar
Pay: £26,000.00-£32,000.00 per year
Benefits:
Application question(s):
- Do you have healthcare experience?
- What most interests you about this role?
Work authorisation:
- United Kingdom (required)
Work Location: In person
