Job description
Cafe Manager/Barista
40hrs per week
Join our family business as Cafe Manager and Barista, where you will lead the daily operations of a busy coffee shop. You will deliver excellent service, with a smile, hospitality and hands-on drink preparation with particular emphasis on team leadership and ensuring a welcoming environment for all customers. If you thrive in fast-paced settings, possess confidence to lead, have excellent organisational skills and a sense of humour, then this could be the opportunity you've been waiting for. The cafe is currently undergoing a full refurbishment.
Duties
- Oversee daily cafe operations, ensuring smooth service flow and high standards of safety and cleanliness
- Prepare and serve a variety of coffees, teas, matcha, protein blends, mushroom coffee and more
- Lead, supervise, and motivate team members to deliver exceptional customer service and maintain a positive work environment
- Manage inventory levels and order supplies,
- Maintain compliance with health regulations and food safety standards across all preparation/storage and serving areas
- Provide training on food preparation, beverage crafting, and customer service techniques to new staff
- Handle customer inquiries, resolve complaints promptly, and ensure overall guest satisfaction
- Work alongside owners on social media posts, shift planning and menu changes
- Undertake cash handling duties, till operations and start/end of shift procedures
Experience & skills essential
- Experience supervising or team management experience in a fast-paced setting
- Strong knowledge of food safety protocols
- Barista experience with expertise in coffee brewing techniques a must
- Excellent leadership skills with the ability to motivate and guide team members
- At least 2 years background in hospitality
- Familiarity with health & safety operations, current allergen guidelines and COSHH.
Join us to be part of a happy team, delivering high standards of hospitality and service in our busy city centre cafe. This position not only allows you to use your current skill set but to grow and bring ideas to the business as a valued key member of staff.
Pay: From £27,500.00 per year
Work Location: In person
