Tylorstown Group Practice, Ferndale Road, Tylorstown, Mid Glamorgan CF43 3HB.
Practice Administrator / Care Navigator
25 hours per week
Salary: Depending on experience
We are a friendly GP practice in the Rhondda area looking to recruit a Practice Administrator / Care Navigator to join our busy and supportive team.
This is a combined patient‑facing and administrative role, helping patients access the right care at the right time, while supporting the smooth running of the practice.
The role includes:
- Care navigation and signposting patients to appropriate services
- Reception and telephone support
- General practice administration and data input
- Management of incoming correspondence, including scanning, workflow and document handling
- Summarising and read coding of patient records
- Supporting private workload processes (e.g. medical reports, forms, and non-NHS work)
- Working closely with clinicians and the wider practice team
We are looking for someone who is:
- Organised, reliable, and confident communicating with patients
- Able to work calmly in a fast‑paced environment
- IT‑literate with good attention to detail
- General practice administration
- Summarising and read coding patient records
- Managing scanning and document workflows
- Handling private/non‑NHS workload processes
What we offer:
- Supportive team and positive working environment
- Training and development opportunities
- Competitive salary depending on experience
- NHS pension
Closing date for applications is Friday 19th June 2026. Please note we reserve the right to close sooner if necessary therefore early submission is advised.
For informal queries please call the Practice Manager on 01443 730169.
The ability to speak Welsh is desirable for this role.
Job Type: Permanent
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
