Job Summary
We’re looking for a hands-on, organised IT professional to take ownership of our day-to-day office IT and to lead an important piece of work: our transition to formal cyber security certification.
This is a varied role split across two areas. On one side, you’ll keep the office, and site operatives running — supporting staff, devices, printers and the network. On the other, you’ll drive our journey through Cyber Essentials, then Cyber Essentials Plus, and eventually full ISO 27001 certification.
It would suit someone who enjoys both solving practical, in-the-moment IT problems and the more structured, project-based side of security and compliance.
You’ll report to our CTO and work closely with our senior development team — one of whom is on site every day — so there’s always someone technical on hand. That makes this a great fit whether you’re an experienced IT professional looking for ownership, or a capable junior ready to grow into the security and compliance side with support around you. Supporting both our office-based and site-based colleagues, a good chunk of the role is keeping a mixed fleet of devices running well.
Duties
- General IT support
- First point of contact for staff and site IT issues — troubleshooting and resolving hardware, software and connectivity problems.
- Setting up, configuring and maintaining laptops, desktops and mobile devices.
- Managing printers, peripherals and general office equipment.
- Maintaining and supporting the office network (wired and wireless).
- Managing devices and policies through Microsoft Intune.
- Supporting and securing mobile devices across Android and iOS.
- Managing user accounts, access and onboarding/offboarding.
Security & compliance
- Owning and coordinating our path to Cyber Essentials certification.
- Progressing to Cyber Essentials Plus, including preparing for the independent technical audit.
- Leading the longer-term move towards ISO 27001, helping build and maintain an Information Security Management System (ISMS).
- Implementing and documenting security controls (firewalls, secure configuration, access control, malware protection, patching).
- Keeping policies, asset registers and evidence up to date for audits and annual renewals.
Skills
- Microsoft Intune (device management / MDM).
- General networking (wired and wireless, troubleshooting connectivity).
- Android device support and management.
- iOS device support and management.
- A practical, methodical approach to troubleshooting.
- Strong communication skills and the ability to support non-technical colleagues patiently
Job Types: Full-time, Permanent
Pay: £28,000.00-£35,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
Work Location: In person
