ABM is currently recruiting for a Full Time Permanent Contract support and Finance Administrator working in Airbus, Airport Rd West, Belfast.
Purpose:
ABM are seeking an experienced and confident individual to become part of the Contract Support Administration team on a major client site in the Belfast area. The candidate will have experience of customer service, finance and general administration duties.
Key Responsibilities:
Contract Support Services Administrator
- Providing first line helpdesk support to the Client by answer phone calls and emails in a professional and timely manner.
- Log and manage calls using the computer-aided facilities management (CAFM) system.
- Coordination of works through the CAFM system, including the planning and scheduling of works orders for both inhouse and subcontracted services.
- Champion the requirement within the team to ensure the system is used correctly and records of work carried out are recorded on the CAFM system.
- Ensure all works are completed and invoiced by subcontractors in line with set KPIs.
- Support of the organisations performance management system (AES). Including data analysis, creation, and completion reports.
- Maintain excellent working relationships with clients, suppliers, and subcontractors.
- Provide system engineering support for the CAFM system.
Finance Administrator
- Process and document client invoices meticulously, guaranteeing precision and completeness.
- Handle supplier invoices with thorough review for accuracy and adherence to company policies.
- Keep meticulous records of all invoices, receipts, and financial transactions.
- Reconcile invoices with purchase orders, delivery receipts, and contracts.
- Engage with clients and suppliers regarding invoice discrepancies and payment concerns.
- Creation and control of client billing documents through internal processes.
- Monitor accounts payable and accounts receivable to ensure prompt payments and collections.
- Contribute to month-end and year-end financial closing processes.
- Prepare and submit regular reports on the status of accounts payable and accounts receivable.
- Prepare and present cost reports to Contracts Manager and onsite Client Governance team.
- Collaborate with the finance team to enhance and streamline invoice processing procedures.
- Occasional assistance to the Contract Support Helpdesk team to record breakdown requests on computer aided facilities management (CAFM) system.
- Daily management and coordination of works through CAFM system.
- Stay current with industry best practices and evolving financial regulations
General Administration:
- Attendance at Client meetings relating to service as required.
- Assist in the coordination of weekend and holiday shutdowns with Site Leads and Supervisors.
- Ensure Company updates are communicated to all internal teams.
- Organise and attend offsite meetings as required.
- Attend marketing and conference events when required
- Act as a liaison to the Training and Organisational Development Manager for organising and booking training for all teams.
- Assist in the onboarding of new staff.
- Methodical and analytical approach to work required.
- Attention to detail in terms of service is essential.
- Any other general administrative tasks.
- Take a results-orientated approach to the role, ensure results are analysed/trended and understood; and those remedial actions are delivered.
- Support any customer initiatives which could lead to longer term benefits to both the customer and ABM.
- Any other ad-hoc duties as reasonably requested by a member of the Management Team
Skills and Experience
Essential Criteria:
- Microsoft packages, specifically: Outlook, Excel and Word.
- HNC/HND in Finance, Accounting, or a related field preferred.
- 2+ years’ experience as a Finance Administrator or in a similar role.
- Proficiency in accounting software and MS Excel.
- Knowledge of accounting principles, practices, and regulations
Desired Experience:
- Knowledge of CAFM Systems.
- Experience in a helpdesk/ planning/ scheduling or coordination role.
- Experience working in a facilities maintenance or building services environment.
- Exceptional attention to detail and precision.
- Outstanding organisational and time management abilities.
- Effective communication skills, both written and verbal.
- Capability to work autonomously and within a team.
- Strong problem-solving and analytical skills.
- High ethical standards and professionalism.
Attitude / Motivation:
- Confident.
- Flexible, reliable, responsible, calm under pressure.
- Positive and supporting of organisational change.
- Positive attitude to private outsourcing.
- Motivated by a desire to provide a professional service and to build a successful, efficient and committed team using effective systems.
- Willing to continue professional development and to develop the role.
- Willing to undergo, and provide, training/coaching in line with organisational philosophy.
Benefits
- Flexible working hours
- PPE provided on-sites
- On-going training with certification
- Career Progression
- Refer a Friend Scheme
- Cycle to Work Scheme
- Employee Assistance Program
Who we are?
We at ABM, are a global team of 100,000+ dedicated professionals committed to providing safe and healthy spaces where people live, work, and travel. For over a century, we've been serving communities around the world, delivering exceptional facility solutions to businesses of all sizes.
From schools and commercial buildings to hospitals, data centres, manufacturing plants, and airports, we help keep every space open and operating smoothly. But more than that, we believe in putting people first. We know that safe and clean environments are crucial for everyone's well-being, and we take that responsibility seriously. That's why people everywhere count on ABM to deliver the services they need to thrive.
A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential facility services and forward-looking performance solutions across a wide range of industries – from commercial real estate, healthcare, education, technology and data, manufacturing, pharmaceutical and life sciences and more.
With regional operations based in Dublin, Belfast, and Cork, ABM is home to more than 2,300 team members across the Republic of Ireland and Northern Ireland.
Founded in 1909, ABM serves over 20,000 clients throughout the United States, United Kingdom, Republic of Ireland, and other international locations.
The above description is intended to give candidates an appreciation of the role envisaged for this position and the range of duties. It does not outline all detail or every activity, and should be utilised as a general guide only, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed at offer stage and thereafter during the company`s appraisal process.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. ABM welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of our recruitment process and should call 01 679 2288 to request same.
ABM is an equal opportunities employer.
#DCC
Job Types: Full-time, Permanent
Pay: £28,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Health & wellbeing programme
- Referral programme
Language:
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
