Key Responsibilities
- Manage a caseload of pre-litigated Industrial Deafness (NIHL) claims from instruction through to settlement.
- Obtain and review medical records, employment records and witness evidence.
- Liaise with clients, medical experts, insurers and third parties.
- Investigate liability and assess quantum.
- Prepare and submit Letters of Claim.
- Review and assess evidence to progress claims efficiently.
- Negotiate settlements with Defendant insurers and solicitors.
- Maintain accurate case management records and ensure compliance with internal procedures.
- Meet individual and team performance targets.
- Deliver excellent client care throughout the lifecycle of each claim.
Skills & Experience
Essential:
- Previous experience handling Pre-Litigation Industrial Deafness (NIHL) claims.
- Strong understanding of the Pre-Action Protocol for Personal Injury Claims.
- Excellent negotiation and communication skills.
- Ability to manage a busy caseload independently.
- Strong organisational skills and attention to detail.
- Excellent client care skills.
Desirable:
- Experience handling wider Industrial Disease claims.
- Familiarity with Proclaim case management system.
Pay: From £23,500.00 per year
Benefits:
Work Location: In person
