Job reference
REQ0002389
Date posted
04/08/2026
Application closing date
12/08/2026
Location
Gateshead
Salary
£25,679 per year
Package
27 days holiday per year (plus bank holidays), which increases with service. Excellent pension scheme, staff discount scheme
Contractual hours
35
Basis
Full time
Job category/type
Job description
£25,679 per year
35 hours per week (Monday to Friday)
Gateshead - onsite
Permanent
27 days annual leave, plus bank holidays
Are you a hands-on team player with a keen eye for detail? Do you thrive in a fast-paced production environment?
We're recruiting Dispatch Production Assistants to join our dynamic team in Gateshead.
In this varied and vital role, you’ll support the production and dispatch of accessible format products – including braille, large print, audio and standard print – helping to deliver high-quality materials with care, speed and precision.
What you’ll be doing:
Operating specialist machinery and production software to produce accessible documents
Ensuring accuracy, quality and compliance from print through to final dispatch
Managing multiple contracts with varying processes and requirements
Working securely with confidential data and adhering to strict procedures
Supporting colleagues across departments and sharing your knowledge through training
Monitoring stock levels and ensuring deadlines are consistently met
What we're looking for and how to apply:
To apply, please submit your CV and Supporting Statement which evidences:
Experience in a production environment and confidence with machinery and software
Experience of working in a customer facing environment
Experience of working effectively within a team
Experience of managing your time effectively to meet deadlines
A time when you’ve suggested improvements or made changes to enhance customer experience
What makes you a good communicator
This is an excellent opportunity for someone who enjoys varied, hands-on work and wants to make a meaningful contribution in a supportive, purpose-driven team.
What We Offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 27 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.
How to Apply
If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.
Successful candidates must undertake an international sanctions check, a credit check and a basic DBS check. Additionally, candidates must provide evidence of continuous employment or income history for the past three years. Job offers are conditional upon satisfactory completion of these checks.
Are you ready to make a difference?
Apply today to join us in shaping accessible communications for all.
