Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?
We are currently recruiting for a Deputy Manager to lead the Hammersmith & Fulham Navigator Service (made up of three Senior Case Workers, a Navigator Deputy Manager and a Service Manager). In this role, you will provide support to clients who are at risk of homelessness, who are needing support to sustain their tenancy, or support clients to find more suitable accommodation including working with the local hostels to help clients move-on from supported accommodation into their own independent tenancies.
You will provide tailored support to each client covering a holistic range of areas including money management, substance misuse, housing options and mental health support.
The Navigators tend to work autonomously in the community, travelling around to visit clients in a variety of locations including out-of-borough temporary accommodation placements. As Deputy Manager, you will carry a small caseload of clients themselves, and when in the community visiting with clients will tend to be based at the Shepherds Bush office. Both the Navigators and Deputy Manager will tend to work from home or remotely one day a week.
About you
As the successful candidate, you will:
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Be proactive and empathetic to the needs of our client group, and are willing to be creative and flexible in their approach.
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Benefit from having a knowledge of housing legislation and housing pathways, the benefits system as well as understanding of the various services involved along the client’s journey to recovery.
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Possess an understanding of how to develop and support the wellbeing of a staff team.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 25 August 2026
Interview and assessments on: TBC
Please note: This role is eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.
Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.
3 Thomas More Square, Tower Hill, London, E1W 1YW
Telephone: 02038566000
