Position: Administrative Assistant/ Officer / Business Support Officer L3
Location: Conway Road, Colwyn Bay, LL297AZ
Start Date: ASAP
Contract Duration: 9+ Months
Working Hours: 22.5 hours per week
Pay Rate: PAYE: £ 13.05 per hour
Job Responsibilities:
- Act as the first point of contact for referrals received by Children's Services, screening, processing, and prioritising information in line with legislation and procedures
- Provide accurate administrative and business support to managers and professionals across Social Care and Education Services
- Collect, record, update, and share sensitive information to support assessments and decision-making
- Maintain accurate electronic records, databases, and spreadsheets for operational monitoring and reporting
- Produce reports, validate data, and support statistical information requests and Freedom of Information enquiries
- Handle confidential information in line with safeguarding, data protection, and confidentiality requirements
- Carry out general administrative duties including telephone enquiries, document preparation, scanning, filing, typing, and meeting coordination
- Support service delivery across the Records and Data Team as required
Person Specification:
- Experience in a business support, administrative, data, or similar role
- Minimum of 5 GCSEs (or equivalent), including English
- Excellent IT skills with strong knowledge of Microsoft Office applications
- Strong organisational skills with the ability to prioritise and manage workloads effectively
- Excellent communication and information-recording skills
- Ability to handle confidential and sensitive information with accuracy and professionalism
- Experience working with databases, records management, and data processing
- Ability to work independently and as part of a team
- Resilient and able to work effectively under pressure when dealing with challenging information
Job Reference: OR107181
Job Types: Full-time, Fixed term contract
Contract length: 9 months
Pay: £13.05 per hour
Experience:
- Administrative: 1 year (required)
- business support: 1 year (required)
Licence/Certification:
- Minimum of 5 GCSEs including English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
