Job description
Based in LS10, Leeds, BFP are a Food and Ingredients Delivered Wholesaler primarily serving the Bakery and Food Manufacturing Industry with Chilled, Frozen & Ambient Food Products. (Part of the wider Albex Group of Food Manufacturing and Distribution companies).
We know our customers personally and our customers know us personally as we speak to them and deliver to them week in week out. They want to deal with a personable and friendly person at the end of the phone who will help them identify Bakery products that are suitable for their business and invariably return on a regular basis.
Ideally with a passion for food! Are you driven by achieving targets and succeeding as part of a winning team? We are seeking a driven self-starter to manage customers across the North of England through regular telephone contact and the occasional field visits at the customers premises to get to know them better and increase their sales where applicable
The role will be 60/40 new business versus account management and therefore a tenacious 'Hunter' skillset is required whether by phone or face to face. The successful candidate would be comfortable and experienced with hunting customers, building relationships and closing sales by telephone. NB. We are not a call centre! We are here to be helpful to our customers!
The role
- To increase our customer spend within existing customers by offering great priced products which help their business through a mixture of telesales and email contact (we don't sell what a customer doesn't want!
- To be comfortable making outbound calls to existing and potential customers
- To internally own and manage the orders placed by the business’s key and national accounts and grow where applicable
- To work closely with the businesses National Account Manager to assist in the identification, proposal submission and ultimately close sales into this customer type
- To identify and convert new customers
- Acting as customers single point of contact for ordering, advise and issue resolution
- Taking incoming customer calls, processing sales orders, and taking payment for products and services
- To go the extra mile for your customers
- To identify, own and implement new business initiatives to enhance the customer experience through BFP
Essential
- The ability to operate Microsoft packages proficiently
- The ability to 'own' and deliver results for both the customer and the company
- A professional attitude towards customers and colleagues
Schedule:
Commutable to LS10 (Hunslet)
Pay: £26,000.00-£29,000.00 per year
Benefits:
- Company pension
- On-site parking
Ability to commute/relocate:
- Hunslet, North Lincolnshire: reliably commute or plan to relocate before starting work (required)
Experience:
- internal or external sales: 1 year (required)
- Business Development : 1 year (required)
- telesales : 1 year (required)
Work Location: In person