Production PlannerJob DescriptionJohn Roberts Associates is seeking an organised, proactive, and self-motivated Production Planner to join our team. This role is responsible for coordinating production schedules, supporting the smooth flow of work through the business, and ensuring excellent communication between clients, production, suppliers, and internal departments. The successful candidate will be able to work independently, prioritise workloads effectively, and contribute to the efficient day to day operation of the business.Key Responsibilities
- Plan and coordinate daily and weekly production schedules to ensure customer deadlines are achieved.
- Process customer orders and ensure they are accurately scheduled for production.
- Check courier services, track deliveries, and resolve any logistics issues.
- Maintain filing worksheets, documents and production records.
- Welcome visitors and guests, receive deliveries and packages, and ensure they are passed promptly to the appropriate named person.
- Manage stock levels of office stationary and consumables.
- Answer and direct incoming phone calls, responding to customer and supplier enquiries professionally.
- Work closely with sales, graphics and accounts teams to support business operations.
- Identify opportunities to improve planning processes and operational improvements.
Skills and Experience
- Previous experience in production planning, production coordination, or a similar role.
- Excellent organisational and time management skills.
- Strong communication and customer service skills.
- Ability to prioritise multiple tasks in a fast-paced environment.
- High level of attention to detail and accuracy.
- Confident using Microsoft Office, Excel and ERP systems (Opera Pegasus 3).
- Able to work independently while contributing positively to a team environment.
Personal Attributes
- Organised and tidy.
- Self-motivated with the ability to use initiative.
- Reliable and adaptable.
- Professional and customer-focused.
- Customer friendly.
- Calm under pressure with strong problem solving.
- Positive team player with a flexible approach to work.
- Punctual and great attendance record.
Job Type: Full-time
Pay: £16,640.00-£26,437.00 per year
Benefits:
- Free parking
- On-site parking
Education:
- GCSE or equivalent (preferred)
Experience:
- Office: 1 year (preferred)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
