Job Overview
We are seeking a friendly and organised Box Office Assistant to join our team. This role involves providing exceptional customer service, managing ticket sales, and ensuring a smooth experience for visitors attending events. The ideal candidate will possess strong management skills, a background in hospitality, and a passion for guest services. This paid position offers an excellent opportunity to develop your skills within a vibrant cultural environment.
Responsibilities
- Welcome guests and assist with ticket purchases both in person and via phone or online platforms
- Manage ticketing systems efficiently, ensuring accurate recording of sales and reservations
- Provide information about upcoming events, seating arrangements, and venue facilities
- Handle cash transactions securely and maintain accurate financial records
- Assist with organising queues and managing crowd flow during busy periods
- Support event staff with administrative tasks as required
- Ensure the box office area remains tidy, welcoming, and professional at all times
Experience
- Background in hospitality or guest services will be advantageous
- Excellent communication skills and a friendly demeanour are essential
- Ability to work efficiently under pressure during peak times
- Organised with strong attention to detail to ensure smooth operations at all times
This position is perfect for individuals who enjoy engaging with the public, thrive in dynamic environments, and are committed to delivering outstanding guest experiences.
Pay: £10.85-£12.71 per hour
Work Location: In person
