LOCATION: Witney, with regular travel to Hertfordshire and Gloucestershire and any other sites as required (future growth)
HOURS: Full time – 37.5 or (0.8 considered)
SALARY: £40,000 – £46,000 per annum (dependent on experience)
CONTRACT TYPE: Permanent
Are you an experienced operational leader with a passion for service improvement, collaboration and delivering meaningful outcomes?
We are looking for a Service Development Manager to support the coordination, performance and continuous improvement of services across Guideposts. Working closely with the CEO, Service Leads and key stakeholders, you will play a pivotal role in strengthening service delivery, driving innovation, supporting governance and ensuring services are achieving the best possible outcomes for the people we support.
This is an exciting opportunity to influence organisational performance, support service development and help shape the future growth and impact of Guideposts.
What you’ll bring:
- Experience in service delivery, programme management, operational management or service improvement roles.
- The ability to build strong relationships and work collaboratively across teams and services.
- Strong project and programme management skills, with the ability to coordinate multiple priorities effectively.
- Experience using data, KPIs and performance measures to drive improvement and support decision-making.
- Excellent communication skills with the ability to prepare reports, briefings and presentations for a range of audiences.
- Knowledge of governance, compliance, risk management and quality improvement approaches.
- Strong organisational skills and the ability to manage competing priorities in a fast-paced environment.
- A proactive, solutions-focused approach with the confidence to identify challenges and drive positive change.
- An appreciation of person-centred services and a commitment to delivering excellent outcomes for the people we support.
- A full UK driving licence and willingness to travel across Guideposts locations.
Be part of something meaningful. Help people flourish!
Apply now and join us in making a real impact.
To apply please download and complete an application form, upload instead of a cover letter.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
OTHER DETAILS
All staff are ambassadors for Guideposts and as such may be required from time to time to assist managers and fundraising in the promotion of Guidepost and its work.
All staff have a responsibility to look after the Health and Safety not only of those people who use our services but for themselves and their colleagues and should follow Guideposts Health and Safety Policy and Procedures.
Guideposts is an Equal Opportunities employer.
Please note this post holder is required to have a class 1 car insurance.
This job description is not exhaustive but is provided to assist the post holder to know and understand the main duties of their role. Responsibilities may be subject to review and may be varied in emphasis depending on operational requirements. It may be amended from time to time in discussion with the post holder.
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