Overview
We are seeking an experienced and dynamic Supervisor to oversee daily operations within our organisation. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a proven track record in management. This role offers an opportunity to lead a team effectively, optimise processes, and contribute to the overall success of our retail or sales environment. Multilingual or bilingual abilities are highly desirable to facilitate communication across diverse teams and customer bases. The successful applicant will be responsible for supervising staff, ensuring high standards of service, and maintaining organisational efficiency.
Duties
- Lead and manage a team, providing guidance, motivation, and support to achieve departmental goals
- Organise and delegate daily tasks to ensure smooth operational flow
- Monitor team performance through regular feedback and coaching sessions
- Oversee merchandising activities to ensure visual standards are maintained
- Manage sales targets and implement strategies to maximise revenue
- Handle customer queries with professionalism, demonstrating excellent phone etiquette and communication skills
- Maintain accurate administrative records related to staff schedules, sales figures, and inventory levels
- Conduct training sessions for new staff members and organise ongoing professional development opportunities
- Ensure compliance with health and safety regulations within the workplace
- Collaborate with other departments to streamline processes and improve overall service delivery
Requirements
- Proven experience in management or supervisory roles, preferably within retail or sales environments
- Strong leadership skills with the ability to motivate and manage diverse teams effectively
- Excellent organisational skills with the ability to prioritise tasks efficiently
- Effective communication skills, both verbal and written; multilingual or bilingual abilities are advantageous
- Demonstrated experience in merchandising, sales management, or retail management
- Good time management skills with the ability to handle multiple responsibilities simultaneously
- Administrative experience including record keeping, reporting, and scheduling
- Professional phone etiquette and organisational skills essential for customer interactions and team coordination
- Supervising experience in a fast-paced environment is preferred
This role provides an excellent opportunity for a motivated individual looking to advance their career in management while contributing positively to organisational growth.
Pay: £13.00-£14.99 per hour
Benefits:
- Employee discount
- Store discount
Work Location: In person
