Care Coordinator – Domiciliary Care
Wirral
£25,500 per annum
Full-time | Permanent
Proud to be a Living Wage Employer.
Important information
- Previous experience in a care coordination or scheduling role is preferred but not essential.
- Experience within health and social care is desirable.
- No sponsorship available.
- Full UK driving licence and access to a vehicle preferred.
About the role
Community Independent Living (CIL) is looking for a dedicated and organised Care Coordinator to join our friendly team in Wirral.
This is a fast-paced and rewarding role where you will coordinate care services, manage staff rotas, and ensure people receive safe, high-quality, person-centred support in their own homes. You will work closely with our Care Team, Support Workers, Service Users and their families to ensure care is delivered efficiently and compassionately.
Key responsibilities
- Coordinate and schedule care visits to ensure continuity of care.
- Create and maintain staff rotas, responding to changes and emergencies.
- Liaise with Service Users, families, healthcare professionals and the wider team.
- Monitor care delivery and ensure services meet company and regulatory standards.
- Support with onboarding new care staff and allocating shifts.
- Maintain accurate records using electronic care management systems.
- Respond promptly to telephone enquiries and provide excellent customer service.
- Assist with compliance, audits and general administrative duties.
- Work closely with the Registered Manager to ensure the smooth running of the service.
Working hours
- Monday to Friday
- Full-time, 37.5 hours per week
- Participation in the on-call rota may be required.
What we offer
- Annual salary of £25,500
- Blue Light Card discounts
- Employee wellbeing support
- Friendly and supportive team environment
- On-site parking
About you
You will be:
- Highly organised with excellent time management skills.
- A confident communicator with a professional and compassionate approach.
- Able to work under pressure and prioritise a busy workload.
- A strong problem solver who can adapt to changing situations.
- Committed to delivering high-quality, person-centred care.
- Reliable, flexible and able to work both independently and as part of a team.
Requirements
- Previous experience within health and social care.
- Care coordination, scheduling or administrative experience is desirable.
- Good IT skills and experience using Microsoft Office.
- Excellent communication and organisational skills.
- Understanding of safeguarding, confidentiality and professional boundaries.
- Full UK driving licence and access to a vehicle preferred.
Safer recruitment
All roles are subject to:
- Enhanced DBS check
- Right to Work in the UK
- Satisfactory references
Job type and benefits
Job Type: Full-time, Permanent
Benefits:
- Company pension
- Employee discount
- On-site parking
- Referral programme
- Access to Blue Light Card
- Health and wellbeing support
- Casual dress
Pay: £25,500.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
