Kingston or Isleworth
Full Time/Permanent
Posted 02/12/2025
About this role
Diagnostic Vehicle Technician
Location – Kingston or Isleworth
Basic Salary £39,000 Per annum – (including productivity bonus – £80,000 plus per annum)
HOURS OF WORK:
Monday – Friday 8:30am – 5:00pm and Saturday 8am to 1pm on a rota basis. (1 in 3)
Your expertise as a Diagnostic Technician involves interpreting complex error codes and performing precise troubleshooting to pinpoint mechanical or electrical issues. You play a critical role in maintaining vehicle performance and reducing downtime by providing accurate repairs and maintenance recommendations. This position demands expertise in automotive systems, electrical components, and industry-standard diagnostic tools is essential for accurate fault detection and timely maintenance. Ideally, we are looking for candidates with previous Toyota experience, however other franchise diagnostic experience will be considered.
KEY TASKS:
Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
Conduct electronic visual health checks on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
Complete scheduled vehicle servicing in line with manufacturer guidelines
Liaise directly with customers and service advisors, providing outstanding customer service
Ensure vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and manufacturer requirements
Participate in ongoing training and development to ensure product and service knowledge is up to date
Assist and coach your colleagues with technical assistance.
Maintain a clean & safe work bay.
SKILLS and QUALIFICATIONS
Relevant City & Guilds, BTEC or NVQ accreditation
Previous work experience in a franchise dealership
Highly skilled in fault diagnosis
Ability to work as part of a team.
Commitment to delivering first class customer service.
Able to plan, organise self and meet agreed work deadlines.
Full Clean Driving Licence Required
BENEFITS
Highly competitive salary and bonus scheme
Full training and support to help you immerse yourself in the role.
Genuine career progression
30 days annual leave including bank holidays, increasing on tenure
Loyalty & Long Service Awards
Life Insurance
Car Leasing Scheme
Eyecare Vouchers
Discounts on car purchases / repairs / parts
Employee Assistance Programme
No sponsorship Available.
