Technology is not a standalone function; it must be fully aligned with organisational priorities to deliver meaningful outcomes, improve services and drive effectiveness.
Ofgem plays a vital role in the UKs energy system, protecting consumers and enabling a more secure, fair and sustainable energy future. As such, strong, strategic relationships between the digital team and the wider organisation are essential to ensuring investment in technology delivers impact.
Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are strengthening our ways of working with the regulatory directorates to deliver a complex portfolio of digital, data and AI initiatives. Central to this is the creation of actionable digital roadmaps and a pipeline of opportunities for digital enablement that align technology investment with the digital and organisational strategies.
As a Lead Digital Relationship Manager, you will play a pivotal role in bridging the regulatory and digital domains. You will work closely with senior stakeholders across Ofgem to understand their priorities and challenges, translating these into a coherent, set of initiatives and a deliverable digital roadmap. You will help to inform the thinking of colleagues, by bringing technological innovations and new possibilities to them. And you will ensure that digital, data and AI initiatives are aligned with strategic objectives, deliver measurable value, and are effectively planned and prioritised within the wider portfolio.
This is a senior, highly influential role requiring strong stakeholder engagement, strategic thinking and a deep understanding of how digital technologies can enable organisational effectiveness.
You will operate across directorates, working with senior leaders, delivery teams and portfolio colleagues to shape demand, manage expectations and ensure the organisation invests in the right initiatives at the right time.
