6 months contract with a Local Authority
Job Title: Project Support Officer
Job Purpose
Support the delivery of digital projects and service improvements within 24/7 Services, ensuring successful implementation of systems, processes, and performance improvements that meet service and Council objectives.
Key Responsibilities
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Support the planning and delivery of digital and service improvement projects.
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Work with stakeholders to implement change and improve services.
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Analyse performance data and produce reports.
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Identify trends and recommend service improvements.
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Support business planning, process improvement, and performance management activities.
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Communicate project updates and proposed changes to stakeholders.
Essential Qualifications
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Degree-level qualification or equivalent relevant experience.
Essential Experience
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Experience supporting projects, change programmes, or service improvement initiatives.
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Experience analysing data and producing reports.
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Experience working with a range of stakeholders.
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Experience identifying and implementing service improvements.
Essential Skills
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Strong communication and stakeholder management skills.
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Good analytical and problem-solving abilities.
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Ability to manage priorities and meet deadlines.
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Strong report-writing and presentation skills.
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Competent in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
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Ability to work independently and as part of a team.
Additional Information
Pay Rate: £24.56 per hour
Hours: 37 hours per week
Location: County Hall, Cardiff
Pay Schedule: Bi-weekly
Closing Date: 19 June
Casual Car User Allowance
Occasional out-of-hours working may be required.
We operate on a bi-weekly payment schedule.
Closing date: asap – early applications are encouraged.
