Job Overview
We are seeking an energetic and detail-oriented Dental Practice Receptionist to join our dynamic dental team. In this vital role, you will be the friendly face and first point of contact for patients, ensuring a smooth and welcoming experience from the moment they walk through the door. Your positive attitude, organizational skills, and ability to handle multiple tasks with efficiency will contribute significantly to the overall success of our practice. This paid position offers an excellent opportunity to be part of a caring healthcare environment where your administrative talents can shine.
Duties
- Greet patients warmly and assist them with check-in and check-out procedures
- Manage appointment scheduling, cancellations, and reminders using our practice management software
- Answer incoming phone calls promptly, professionally, and courteously
- Verify patient insurance information and update records accurately
- Handle patient inquiries regarding services, billing, and appointments with clarity and positivity
- Maintain organized reception area and ensure all patient forms are completed correctly
- Collaborate with dental staff to coordinate patient flow and support administrative needs
Qualifications
- Prior office experience or administrative experience is highly desirable
- Excellent communication skills with a friendly, professional demeanor
- Strong organizational skills to manage multiple tasks efficiently
- Proficiency in basic computer applications and familiarity with office management software
- Ability to remain calm under pressure and provide exceptional customer service
- Attention to detail in handling patient information and documentation
Join us in creating a welcoming environment where patients feel valued and cared for. We are committed to supporting your growth within a vibrant healthcare setting that emphasizes teamwork, professionalism, and compassion.
Pay: £20,000.00-£23,000.00 per year
Benefits:
Work Location: In person
