An exciting opportunity has arisen for a personable and proactive Venue Sales Executive to join our Commercial team based at Carrow Road Stadium. This is an exciting opportunity for a sales professional who enjoys building relationships, converting enquiries and delivering excellent customer service across a unique and memorable venue.
This opportunity is a fixed term contract for twelve months, with an expected start date in October 2026.
Key tasks/responsibilities include, but are not limited to:
- Manage venue enquiries from discovery to confirmed booking, conducting site visits and tastings where required.
- Lead the sales and coordination of the Club's special events programme (including Christmas), ensuring successful planning, performance and seamless operational handover.
- Prepare professional proposals, quotations and contracts, following up consistently and within agreed deadlines.
- Maintain accurate enquiry, client and sales activity records in the CRM.
- Coordinate handover to the Catering operations team with complete and accurate function sheets.
- Build positive relationships with clients to drive repeat bookings, referrals, reviews and testimonials.
- Work closely with the Venue Sales Team, Catering, Finance and Marketing colleagues to support a seamless client experience..
- To act in a manner that supports the Club’s Values of Growth, Integrity, Belonging, Resilience, Pride and Commitment
The successful candidate will bring:
- A target-driven, self-starting approach.
- Professional and personable communication skills.
- Excellent organisation and time management.
- Strong attention to detail when preparing proposals, contracts and handover information.
- Confidence building relationships with clients and internal teams.
- A proactive, positive and client-focused attitude.
Successful candidates will benefit from a comprehensive range of club benefits. This includes (but is not limited to):
- Complimentary matchday ticket for home fixtures
- 25 days annual leave + bank holidays
- Enhanced family friendly leave policies
- Pension Scheme with Royal London
- Access to Reward Gateway recognition and discount platform
- Enhanced CPD opportunities and structured professional development pathways.
- The opportunity to get involved in wider club initiatives through a variety of Working Groups.
- A range of wellbeing support, including 24/7 access to a GP for employees and their dependents, as well as access to gyms and exercise classes at both Carrow Road & Avant Training Centre.
Don’t miss out on this fantastic opportunity to join the Canaries, click ‘Apply’ now to become our Venue Sales Executive.
Closing date: 9:00am on Friday, 21 August 2026
Norwich City Football Club are committed to ensuring equal opportunities are given to all and welcomes applications from all areas of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships.
Norwich City Football Club are an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure.
In line with Keeping Children Safe in Education (2025) guidance, we may conduct online searches as part of our due diligence processes on shortlisted candidates.
