We are a fast growing company that provide cleaning services to households and businesses across the South Coast. Head office where this role will be based is in the Waterlooville town centre area.
You will be part of a small, friendly team that work closely together in a busy and often pressured environment.
We require a highly motivated administrator to help with the ever expanding workload. The suitable candidate needs to be energetic, enthusiastic, dynamic, versatile and able to work in a pressured and interrupt driven environment, with the ability to multi-task.
What does the role entail?
- Answering the telephone dealing with enquiries
- Talking to prospective clients and explaining our service
- Allocating cleaners to suitable client homes, ensuring a good match
- Solving problems in a timely manner.
- Handling complaints where they arise, ensuring full client satisfaction.
Required qualifications and Skills
Essential skills for this role include:
- Having a confident telephone manner
- Being an excellent communicator
- A competent computer operator, using our own software and Microsoft Word, Excel and Outlook.
- Being able to multi task, work efficiently and effectively
- You must be able to work confidently standalone using initiative, as well as collaboratively as part of a team.
What are the working times?
Your normal working hours will be Monday to Friday between 0830 to 1700hrs, to include a one hour lunch break.
PLEASE NOTE that the selection process for this vacancy will include a formal interview process and a controlled computer related assessment.
Job Type: Full-time
Pay: £25,500.00 per year
Benefits:
Application question(s):
- Are you a competent computer user?
- What is your home postcode?
- How will you travel to work in Waterlooville town centre each day for work?
- Can you work the fixed time of 08:30 - 17:00 Monday to Friday?
Experience:
- Administrative: 1 year (required)
Work Location: In person
