The Role
This is a Fixed Term Contract until the end of October 2026.
- Support the busy lettings department in Leeds city centre, handling lets across our Single-Family Housing estates. Your focus will be to sell the estate and homes to customers on inbound communications.
- Take and qualify enquiries accurately and efficiently, building rapport with customers to showcase estate offerings.
- Upsell house types with different features to maximise enquiries and achieve new let KPIs.
- Book and manage viewings, organise the calendar, and follow up with applicants for feedback.
- Work closely with third party viewing agents and internal Property Managers for viewing arrangements.
- Report to the Lettings Manager and support overall lettings performance, paying attention to enquiry conversion, viewings, and customer satisfaction.
- Represent Allsop with first-class customer service and professionalism. The Person
- Experience in a customer service-based role is preferable but not essential
- A people person, chatty and great at nurturing relationships
- Excellent verbal and written communication skills
- Ability to work alone or as part of a team
Work Location: In person
