Team – Medical
Location – London (UK)
AXON
AXON is a global healthcare communications agency that ignites change in healthcare. Through the power of life-changing communications, we contribute to medical advances that improve lives. At the core of every scientific innovation and advancement, there is a simple and compelling story to be told. We know how to tell that story, how to use the right tools to reach the right audiences at the right time, to provoke meaningful change.
We specialise in advising clients on medical affairs, clinical studies, real-world evidence, marketing, advocacy, and communications, all underpinned by insights and creative strategy.
AXON has an international reach, with offices in Copenhagen, London, New York, and Toronto, and a worldwide affiliate network. Established in 2002, we have a deep heritage and expertise in healthcare strategy and communication, and we continue to learn and grow in the fast-changing healthcare sphere. AXON is proudly an AVENIR GLOBAL company.
Role
We are seeking an experienced and highly organised Events Manager to join our London team.
The successful candidate will manage the planning and delivery of a wide range of pharmaceutical meetings, congresses and events for clients across AXON's Practice Groups, with a primary focus on our Medical Practice. From initial planning through to on-site delivery and post-event reconciliation, you will ensure every event is delivered seamlessly, compliantly and to the highest possible standard.
As the lead contact for event logistics, you will work closely with clients, suppliers and internal account teams to create exceptional experiences while maintaining strong client relationships. This role requires someone who thrives in a fast-paced environment, enjoys managing multiple priorities, and has a passion for delivering outstanding events within the highly regulated pharmaceutical industry.
Responsibilities
Your responsibilities include, but are not limited to:
Key Responsibilities
Accountability
- Manage the end-to-end delivery of UK and international pharmaceutical meetings, congresses and events
- Develop event timelines, project plans and budgets to ensure successful delivery
- Source venues, negotiate with suppliers and coordinate third-party vendors
- Manage speaker logistics, travel arrangements, accommodation and delegate management
- Develop and manage HCP contracts and supporting event documentation
- Ensure all event deliverables are completed on time, within budget and to the highest quality standards
- Compile post-event reconciliation, financial reporting and audit documentation
- Champion compliance throughout every stage of event planning and delivery, ensuring adherence to pharmaceutical industry codes including ABPI, EFPIA and other relevant regulations
Client Services
- Act as the primary point of contact for clients on all event logistics and operational delivery
- Build strong, long-lasting relationships with clients through exceptional service and communication
- Understand client objectives and provide strategic event solutions to meet their goals
- Work collaboratively with wider client account teams to ensure integrated project delivery
- Manage client expectations throughout the event lifecycle and proactively resolve challenges
- Negotiate effectively with venues, suppliers and external partners to deliver value and quality
Project Management
- Manage multiple events simultaneously across a diverse client portfolio
- Maintain accurate project timelines, budgets and financial tracking
- Oversee registration platforms, including Cvent, ensuring an exceptional delegate experience
- Coordinate internal and external stakeholders to ensure seamless event execution
- Support business development activities through proposals and identifying opportunities for account growth
- Ensure all projects comply with AXON quality standards and pharmaceutical compliance requirements
Candidate must have:
- Minimum of 2 years' experience managing pharmaceutical meetings, congresses or events
- Experience delivering UK and international events from planning through to on-site execution
- Strong project management and organisational skills
- Experience managing event budgets and financial reconciliation
- Knowledge of pharmaceutical compliance requirements, including audit close-out processes
- Experience using event registration platforms such as Cvent
- Excellent client relationship management and communication skills
- Strong negotiation skills with venues, suppliers and external stakeholders
- High attention to detail with the ability to manage multiple competing priorities
- Ability to work both independently and collaboratively within a fast-paced agency environment
- Flexibility to travel internationally and provide on-site event support when required
At AXON, we actively encourage the team to be involved in activities outside of their day-to-day work. Whether that is being involved in our social, Diversity & Inclusion, or CSR electives, attending networking events, or running training sessions on topics in which they have a personal interest. We have a keen focus on training and development and, as a rough guide, suggest employees aim to complete 37.5 hours of learning a year through online learning, classroom training, or attending external events; that's one week a year dedicated to your development.
AI Culture & Expectations
At AXON, we harness AI not to replace what makes us exceptional, but to elevate it. AI expands our reach, sharpens our insights, and accelerates discovery; but it is our people – curious, responsible, authentic, forward-looking and transparent – who turn that potential into meaningful impact.
We are looking for candidates who are curious, adaptable and enthusiastic about embracing AI and emerging technologies as part of their everyday working practices.
Successful candidates will demonstrate a growth mindset around AI and emerging technologies, shown through an openness to learning new tools, experimenting with innovative ways of working, and using AI responsibly and transparently.
Whether your background is technical or non-technical, we value individuals who demonstrate digital confidence and a willingness to evolve alongside rapidly changing technologies.
Benefits
As well as a great competitive salary we provide a comprehensive benefits package, including great social events, and a culture of continual learning, which includes but is not limited to:
- Competitive Salary
- Company Pension Scheme, 5% employer pension contribution
- Private Medical & Dental Insurance (for you and your family)
- Critical Illness cover
- Travel insurance (for you and your family)
- Employee Wellbeing, an annual "wellness" benefit after 3 months' service, plus EAP, eye tests, flu vaccinations and sick pay if you're ever unwell
- Hybrid working options
- Generous Annual Leave, 25 days' holiday in addition to bank holidays (plus extra days as you grow with us, up to a maximum of 30 days based on length of service)
- Income Protection and Life Assurance at 4x your salary
- Paid sabbaticals after 5 years' service
- Employee Referral Scheme
- Personal Development, with ongoing investment in training and career growth
AXON
AXON is a global healthcare communications agency that ignites change in healthcare. Through the power of life-changing communications, we contribute to medical advances that improve lives. At the core of every scientific innovation and advancement, there is a simple and compelling story to be told. We know how to tell that story, how to use the right tools to reach the right audiences at the right time, to provoke meaningful change.
We specialize in advising clients on medical affairs, clinical studies, real-world evidence, marketing, advocacy, and communications, all underpinned by insights and creative strategy. AXON has an international reach, with offices in Copenhagen, London, New York, and Toronto, and a worldwide affiliate network. Established in 2002, we have a deep heritage and expertise in healthcare strategy and communication, and we continue to learn and grow in the fast-changing healthcare sphere. AXON is proudly an AVENIR GLOBAL company.
Equal Opportunities
AXON is a diverse organization, committed to a policy of equal opportunities. At all times, we aim to recruit, develop, and promote the very best people, basing judgment solely on suitability for the job.
Privacy Policy
We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection.
