Hilton Nursing Partners are seeking an experienced trainer to deliver and develop training at our dedicated facility located at our head office in Marden Kent and within the Southeast region, supporting staff in the community. HNP are an employee-owned trust specialising in hospital discharge and providing care in the home. As part of the Health and Social care sector, HNP understand the importance of investing in staff and a happy, well supported workforce. We have a long history of developing roles and tailored learning and pride ourselves on delivering the highest standard of care.
The role will involve provision and maintenance of mandatory training, induction and other projects necessary the facilitate the growth of the organisation and staff development. HNP values staff development and upskilling, trainers are required to support learning within a variety of platforms including internal assessment and award of the level 2 Adult Social Care Certificate and external courses. The successful candidate will be expected to develop and design training sessions and support the development of training frameworks to meet the organisations strategic objectives. You will have full ownership over presentations and delivery of training and facilitate group and one to one sessions to support learning activities. You will also be responsible for ongoing review and evaluation of training sessions and materials to ensure effective and up to date practice.
You will be required to travel to provide training to our remote workers across Kent, Sussex and potentially other areas. Please also note there will be a period of shadowing and practice with our community Personal Nursing Assistants of approximately 4 weeks at the start of employment. This is to ensure a full understanding of the services offered at Hilton.
The ideal candidate will hold a teaching qualification and have previous experience of training and a good understanding of healthcare in the community. Excellent communication skills are key to ensure strong relationships are built with staff and partnerships outside of Hilton Nursing Partners. The successful candidate will be able to demonstrate a dynamic, flexible and innovative approach to the delivery of training.
Hilton Nursing Partners have an “Outstanding” CQC recognition and all training is delivered in line with our values:
· Courage-We challenge ourselves and those we support in order to optimise outcomes.
· Enabling Choice-We support people to maximise their future life choices.
· Innovation-We look beyond established ways and systems of supporting people.
· Trust-We work in partnership with patients, colleagues and other professionals based on open and honest communication.
· Compassion-Our support is based on empathy, respect and dignity.
CQC recognises HNP’s high standard and innovation in their 2022 report, stating ‘People and their relatives gave us positive feedback about the service. We found the service continued to be exceptionally well-led. Staff and the registered manager continued to implement new systems and processes to create innovative solutions to support people to be discharged from hospital more efficiently..’
We are an innovative healthcare provider who pride themselves in delivering high-quality person-centred services. We continually look to grow in scope and size while working in partnership with the NHS and community services to provide a variety of services.
If you like to be a part of this unique organisation and contribute to its increasing success, we would like to hear from you. Please send a cover letter explaining how you feel you fit the attached job description and why you would like to work for HNP, along with a full cv to [email protected].
If you would like an informal discussion about the job role, please e-mail [email protected] to arrange a call with one of our senior leaders.
Our Hilton Regional Trainer will deliver high quality training sessions using a range of resources and teaching styles, maintaining a programme of training including mandatory refresher sessions, induction, bespoke learning and Care Certificate completion. In addition, the successful candidate will be responsible for the development and administration of the training department and training compliance.
Trainers at HNP facilitate group and one to one sessions and support learning activities at our dedicated training facility at our head office Marden and in the community, supporting staff to achieve a high standard of competency in their role. Trainers are expected to regularly update, review and evaluate training sessions to ensure practice remains up to date and support staff development.
The Regional Trainer role will be based at the Hilton Head Office in Marden but is also required to travel regularly to various locations in the community to support competency and development of staff in their workplace. Please note there will be a period of shadowing and practice required in the community, which requires supporting patients and clients in their own homes, to ensure a full understanding of HNP services and ethos. The role will also include support with general administration and office tasks, such a call handling, when necessary.
As an outstanding organisation, we pride ourselves on innovation and invite new opportunities and ventures to improve the health and care of the community. The successful candidate will be an experienced trainer who holds a teaching and assessment qualification, is dynamic and demonstrates initiative in meeting training requirements for the organisation’s strategic objectives.
Hilton Nursing Partners Values
The post holder is required to uphold and model Hilton’s values in everything they do.
Our support is based on empathy, respect and dignity
We look beyond established ways and systems of supporting patients
We challenge ourselves and those we support in order to optimise patient outcomes
We support patients in order to maximise their future life choices
We work in partnership with patients, colleagues and other professionals based on open and honest communication.
Hilton Nursing Partners ensure they embed the “6c’s” into daily practice, which is a set of values that underpin Compassion in Practice:
· Communication Communicating effectively to deliver high quality care.
· Care Caring for the wellbeing of your patients.
· Compassion Trying to understand how your patient may be feeling.
· Commitment Dedicated to do your best for your patients.
· Competence Making sure that you have the right skills and knowledge to care for your patients.
· Courage Making sure your patients are safe and trying new things to meet your patient’s needs.
Main Responsibilities
· Implementation and execution of the 12-month L&D strategy incorporating and promoting the values of HNP and health and social care in all interactions with learners.
· Develop and design new training programmes to reflect the changing needs of the organisation and staff.
· Review and update of current training programmes to ensure they are line with best practice and regulatory compliance.
· Arrange and complete individual and group training sessions as required in different locations, including one to one field observations in all services.
· Maintain an environment conducive to learning and development including producing display resources.
· Identify individual adult learning requirements and adapt delivery style as required, supporting a variety of needs in one group.
· Provide constructive, timely feedback to staff supporting them to identify further development in learning and practice.
· Maintain the booking system for training sessions, including promotion of activities.
· Maintain training databases.
· Support the recording of training data on the AWDS and e-LfH systems.
· Monitor and audit training feedback and attendance.
· Facilitate reflective learning sessions and participate in field supervision of staff.
· Link with and work alongside the organisation’s field trainers to improve training quality and availability of training in the community.
· Link with and support staff in champion roles to access appropriate training, updates and other materials or platforms.
· Support staff undertaking external qualifications e.g. QCFs.
· Act as assessor for staff undertaking internal qualification for NCFE Adult Social Level 2 Care Certificate as an accredited site.
· Collaborate with team leaders and senior management team to ensure training is effective.
· Work in partnership with external agencies and organisations to share resources and learning.
· Comply with Health and Safety standards.
· Work flexibly to deliver training support in the community.
· Support staff at induction to be ready for work in the community.
· Assist is managing and allocating devices
The above list is not exhaustive, additional administration tasks may be required with support from service leads.
Communication and Partnership Working
Stakeholders
Internal
Personal Nursing Assistants
Assessors
Coordinators
Team Leads
Occupational Therapists
Regional Managers
Senior Management
Registered Nurses
IT
Recruitment
External
NHS and Care professionals
Royal College of Nursing
Skills for Health/Care
Local health care professionals
Voluntary sector
Academic Institutions
National Back Exchange
Personal Specification
Essential
Experience
Experience of working in a Health and Social Care environment
Experience of competency assessment in the community
Delivering and assessing the Care Certificate
Delivering training sessions, including manual handling, medication, dementia and person-centred care.
Working with dementia and complex care patients
Desirable-
Designing and implementing training programmes
Knowledge
Understanding of Adult Learning including barriers and how to overcome them
Delivery and creation of PowerPoint presentation
The delivery of feedback and reflection as part of learning
Knowledge of health and social care, local and national policy and standards.
Knowledge and application of legislation applicable to adult social care.
Desirable-
Knowledge of current provision and initiatives in learning and career development within the sector
Awareness of national guidance for the development of roles in adult social care.
Skills
Enthusiastic and motivated
Able to facilitate reflection in others and in self
Excellent communication & organisational skills
Flexible and adaptable to meet the changing needs of the organisation
Good IT skills; use of power point, word, Excel
Personable; engages well with people
Able to work as part of a team or independently
Good attention to detail
Good timekeeping
Qualifications
NVQ level 3 or higher
Training Qualification/AET/PTLLS
Desirable-
Professional registration e.g. RN, OT
Risk Assessment, Dementia, Other Training Qualification
Hilton Values & Other
Communicates in a professional manner and responds to emails and other correspondence in a mindful way.
Job Type: Full-time
Pay: £32,500.00-£35,000.00 per year
Benefits:
- Employee stock ownership plan
Work Location: In person
