HOUSING SUPPORT WORKER
***PLEASE DO NOT APPLY IF YOU DO NOT HAVE RELEVANT EXPERIENCE***
***APPLICANTS ARE REQUIRED TO HAVE A VALID DRIVING LICENCE AND ACCESS TO A VEHICLE***
Pay: £25,350.00-£27,300.00 per year
Do you have the compassion and resilience needed to work with vulnerable adults at risk of homelessness with challenging behaviours and complex needs? Are you seeking a new challenge or a change of career? If so, we welcome you to apply for the role of Housing Support Worker where you will offer practical and emotional support to vulnerable adults.
Housing Support Workers (HSW) will be required to carry out risk assessments and create support plans for each tenant in their case load. As a HSW, you will be required to carry out weekly support sessions with the tenants to ensure they are able to manage their tenancy effectively.
We are in need of people that are passionate about the work we do, are you:
- Non judgemental
- Resilient
- Empathetic
- Flexible to change
- Patient
ABOUT THE ROLE – HOUSING SUPPORT WORKER
Many of our tenants have faced significant challenges in securing a positive future – they need support to make progress and achieve their aspirations especially around employability and securing permanent housing. As a Housing Support Worker, you will have a case load of tenants and you will play a pivotal role in their lives, working alongside them to assess risks and needs and to develop person centred support plans which will enable them to make progression towards independence.
If you have these qualities, are able to engage with people and feel you are able to make a positive difference to their lives, we would be delighted to receive your application!
PLEASE NOTE - THIS IS NOT A DOMICILIARY CARE ROLE.
NVQ in health and social care.
The Housing Support Worker role requires the individual to use their own initiative, be responsible in the role, manage the properties efficiently and show motivation, willingness to learn and progress forward in the job.
PURPOSE OF THE ROLE
Visit properties and provide floating support to tenants living in supported accommodation in Birmingham, to develop their skills, confidence, preventing homelessness and successfully moving them on into independent living.
KEY RESPONSIBILITIES
- To provide support to tenants of the highest standard
- To ensure tenants support needs are met
- To assist tenants to have an improved quality of life and empower them to make choices
- To bring to the attention of the Supervisor any concerns relating to tenants and their wellbeing
- To protect tenants from any form of abuse
- To assist tenants to achieve their support plan goals and / or other support needs
- To maintain accurate notes / records
- To assist in the preparation of accommodation for new tenants
- To report maintenance and repairs needed to be carried out
- To maintain the standard of properties by carrying out property checks
- To take people to view available accommodation using own vehicle
- To move tenants into their accommodation using own vehicle
- To take tenants to appointments in emergencies (i.e. jobcentre / foodbank)
- Ensure you have appropriate car insurance in place for job purpose
ESSENTIAL RECORD KEEPING
- To maintain accurate records of progress towards achievement of agreed goals and targets reflected in support plans are accurate and up to date
CONFIDENTIALITY
- To ensure confidentiality is of the upmost importance and must be maintained at all times
QUALIFICATIONS
- NVQ in Care, Information, Advice and Guidance or other relevant subject
ROLE / EXPERIENCE
- Minimum 2 years’ experience of working with people in the following settings: youth work, residential or social work, probation / criminal justice, community work, education and training, housing or support work
KNOWLEDGE
- Flexible in approach to work
- Basic understanding of welfare rights and state benefits
SKILLS
- Computer literate including MS Office
- Able to plan and organise own work
- Able to make and maintain accurate records
- Able to create and maintain effective working relationship with external agencies
CONDITIONS OF EMPLOYMENT
- ALL employees must abide by the Employee Code of Conduct Policy and Equal Opportunities document
If you wish to discuss the job role or have any questions please contact Aman on 0121 507 0050 / 07834 170 901
Job Type: Full-time
Benefits:
Work Location:
· On the road
Experience:
Licence/Certification:
- driving licence and access to a vehicle (mandatory)
Pay: £25,350.00-£27,300.00 per year
Benefits:
- Company pension
- On-site parking
Experience:
- support work: 2 years (required)
Licence/Certification:
- driving licence and access to a vehicle (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
