We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
The Role
We are looking for a highly motivated Operational Audit Technician (15 hours a week) to join our Distribution Centre team. The primary purpose of this role is to independently check, measure and validate the accuracy of operational processes, inventory and warehouse activities, helping to ensure the highest standards of compliance, accuracy and operational excellence.
Working closely with operational leaders and colleagues across the distribution centre, you will conduct regular audits, analyse data, identify trends and provide clear feedback and recommendations to support continuous improvement.
Key Responsibilities
- Conduct regular operational and inventory audits within the distribution centre.
- Measure and report on stock accuracy and process compliance.
- Investigate discrepancies and identify root causes of errors.
- Produce accurate audit reports and performance analysis.
- Support operational teams in implementing corrective actions and process improvements.
- Communicate findings effectively to both frontline colleagues and senior leaders.
- Monitor key performance indicators and highlight areas of risk or opportunity.
- Maintain accurate records and documentation of audit activities.
- Use Microsoft Excel and other Microsoft Office applications to analyse data and generate reports.
About You
The successful candidate will have:
- Exceptional attention to detail and a high level of accuracy.
- Strong analytical and problem-solving skills.
- Excellent communication skills with the ability to build relationships at all levels.
- Confidence presenting findings and recommendations to operational leaders.
- Solid PC skills, including Microsoft Office applications.
- Advanced Microsoft Excel skills, including data analysis and reporting.
- The ability to work independently and manage priorities effectively.
- A proactive approach to identifying and driving improvements.
- Previous experience in auditing, stock control, inventory management, warehousing or operational analysis is desirable.
What We Offer
- A challenging and rewarding role within a dynamic distribution environment.
- Opportunities for professional development and career progression.
- The chance to influence operational performance and continuous improvement initiatives.
- Competitive salary and benefits package.
If you are passionate about accuracy, enjoy analysing data, and can confidently communicate with colleagues and leaders alike, we'd love to hear from you.
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process