Salary Circa £31,000 per annum
Contract type Permanent
Location Great Abington, Cambridge CB21 6AD (Agile; approximately 2 days a week from our office)
Full Time
This is a permanent, , full time
The Vacancy
We are looking for a confident and organised Face-to-Face Fundraising Officer to join our ambitious Individual Giving team. Working closely with the Individual Giving Manager (Face-to-Face Fundraising), this role will spearhead the planning, delivery and optimisation of face-to-face fundraising activity across a range of products and channels including Regular Giving, Lottery and Payroll Giving.
The successful candidate will play an important role in the day-to-day management of campaigns and relationships with external fundraising agencies and suppliers. They will help ensure campaigns are delivered on time, on brand and in line with all relevant regulations and codes of practice, whilst supporting strong supporter experience and high-quality fundraising standards.
The role will also support reporting, KPI monitoring, forecasting and campaign analysis, helping to identify trends, opportunities and areas for optimisation across the programme. This is an exciting opportunity for someone looking to develop their fundraising and campaign management experience within a fast-paced and growing team. You’ll be part of a team that works across multiple face-to-face fundraising channels; speaking to a range of audiences with one theme in common, compelling people to support our work and bring about life-changing dementia treatments.
MAIN DUTIES & RESPONSIBILITIES:
Campaign Management
Plan, manage and deliver face-to-face fundraising campaigns across a range of products and channels including Regular Giving, Lottery and Payroll Giving.
Work closely with external fundraising agencies and suppliers to support the successful delivery of campaigns and maintain effective working relationships.
Act as a day-to-day point of contact for external stakeholders and agency partners.
Deliver campaign briefing, monitoring and optimisation to help ensure campaigns achieve agreed KPIs and performance targets.
Complete routine campaign reviews, reporting and analysis, identifying trends and opportunities for continuous improvement.
Support testing and optimisation activity across campaigns using test and learn principles.
Work closely with internal teams including Supporter Engagement, Legal & Compliance, Data & Analytics and Finance to support effective campaign delivery and processes.
Development of engaging campaign materials and supporter communications.
Support cross-team collaboration and integrated campaign activity across the organisation.
Planning, Reporting and Budget Support
KPI tracking, trend analysis and reporting across a range of financial and non-financial measures.
Regular campaign reporting, forecasting and performance monitoring.
Live programme optimisation to help ensure campaign targets are achieved.
Contribute to annual planning and campaign development processes.
Conduct invoice reconciliation and processing to ensure timely payment of suppliers.
Maintain accurate campaign records, trackers and documentation.
Provide administrative and reporting support for agency reviews, meetings and campaign evaluations.
Training and Compliance
Delivery and coordination of fundraiser training and engagement activity with agency partners.
Complete monitoring of face-to-face fundraising activity to help ensure high standards of supporter experience, compliance and professionalism are maintained.
Work closely with agency partners and internal teams to ensure fundraising activity adheres to relevant fundraising regulations, data protection requirements and codes of practice.
Oversee mystery shopping, shadowing and quality assurance processes where required.
Maintain accurate compliance and training records across agency partners.
WHAT WE ARE LOOKING FOR:
Experience supporting fundraising, marketing or direct marketing campaigns.
Experience working with external suppliers, agencies or stakeholders.
Experience reporting on campaign performance and KPIs.
Understanding of fundraising, marketing or customer engagement principles.
Experience working with CRM or database systems.
Experience managing multiple projects or priorities simultaneously.
Experience within face-to-face fundraising or supporter acquisition.
Understanding of fundraising regulations and compliance requirements.
Experience within the charity sector.
Experience working with Regular Giving, Lottery or Payroll Giving products.
Excellent organisational skills with the ability to prioritise workload effectively.
Strong communication and relationship-building skills.
Ability to analyse data and produce meaningful reports and insights.
Good attention to detail.
Ability to work collaboratively across teams and with external stakeholders.
Confidence communicating with people at all levels.
Proactive approach with a focus on continuous improvement.
Good working knowledge of Microsoft Office programmes, particularly Excel.
Strong team player with a positive and flexible approach.
The closing date for applications is the 2nd August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction.
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The Values
Innovation
We are creative and fearless in our work.
Accountability
We take ownership of our work and lead from the front.
Teamwork
We collaborate widely and build supportive environments.
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The Charity
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
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It is important to offer a range of benefits which are designed to meet both the organisational and individual needs, are market competitive and designed to attract and retain employees.
Holiday entitlement
Healthcare
Sick pay
Pension
Cycle to work scheme
Family friendly policies
Learning & development
