Job Title - Operational Policy Coordinator.
Job Base Location - Service Headquarters, Birkenshaw (Hybrid Working).
Grade 4 - £30,518 to £31,537 per annum (National Pay Award Pending).
Are you organised, analytical and passionate about helping teams work effectively?
You can help West Yorkshire Fire & Rescue Service by supporting the development and maintenance of operational policies, procedures and guidance that help our firefighters and operational teams deliver services safely, consistently and effectively.
We offer an excellent package including generous holiday entitlement, family friendly policies, a 37-hour working week, flexible and hybrid working arrangements, Local Government Pension Scheme, free onsite parking, Sports and Social Club membership with free gym use, an Employee Assistance Programme and car salary sacrifice scheme.
Job Purpose: To support the development, review, maintenance and communication of WYFRS operational policy and guidance, ensuring documents are accurate, accessible, current and aligned to legislation, National Operational Guidance, Fire Standards and internal governance requirements. The postholder will support research, consultation, document control, InfoHub and operational platform updates, stakeholder co-ordination, and the administration of review and assurance processes across the operational policy function. In addition, the post holder will provide professional executive governance and business support to the function, ensuring effective co-ordination of operational and strategic activities, maintenance of governance arrangements, and delivery of administrative support that enables the efficient functioning of Service Support and achievement of organisational priorities.
Key Responsibilities: You will co-ordinate the review and maintenance of operational policies, procedures and tactical risk assessments; support consultation and assurance processes; manage policy-related information and records; update digital information platforms; provide project and governance support; and work collaboratively with subject matter experts to ensure operational guidance remains current and effective.
Essential requirements - You will be able to demonstrate:
· organisational awareness and the ability to maintain confidentiality when dealing with sensitive information.
· experience in production, analysis and management of accurate data and information.
· experience in developing and delivering policy or procedural information used within a work environment.
· experienced in the delivery of information to mixed audiences using varied communication techniques.
· GCSE Maths and English Grade C or above, or equivalent level literacy and numeracy gained through work experience.
· planning, analytical, numerical and problem-solving skills, with the ability to organise work and meet deadlines in a busy environment.
· a high standard of written and verbal communication, with the ability to produce clear, accurate and accessible information.
· good organisational skills, including the ability to manage competing demands, maintain records and support structured review processes.
· a good working knowledge of Microsoft Office applications, including Word, Excel and PowerPoint, and confidence using digital systems to manage information.
· commitment to good data quality, document control and accurate record keeping within all areas of work.
· strong communication and interpersonal skills and ability to demonstrate a proactive, confident and resilient approach, with the ability to work collaboratively with subject matter experts and stakeholders.
· an understanding of and commitment to providing a high-quality standard of service to internal and external customers.
· able to attend meetings across the Service; hold and maintain a current full UK valid car driving license.
Job share applicants are welcome to apply.
We offer flexible working arrangements, including hybrid working. Whilst you will be required to work from our offices during parts of your initial training, after this you'll work both in the office and from home at management discretion as part of our hybrid working model. Applicants must therefore have a reliable home internet connection.
The post is subject to Security Clearance vetting and the possession of a current valid driving licence.
Joining a first-rate organisation, you will have the job satisfaction of knowing each day that you are contributing to the success of one of just six metropolitan fire and rescue services in the UK, supporting around 950 firefighters who work round the clock, plus around 300 support staff, who help people and save lives.
We are a caring organisation; we promote an environment of inclusivity and learning, and welcome people from all walks of life who share our values, such as, integrity and teamwork.
For an informal discussion regarding this role, please contact Aaron Clark, Group Manager Operations Policy & Guidance at [email protected].
For further details and to apply online please visit www.wyfs.co.uk/careers. Closing date: Sunday 23rd August 2026.
Interviews will be held in person at West Yorkshire Fire & Rescue Service Headquarters on Thursday 3rd September 2026. We are committed to supporting all candidates throughout the recruitment process. If you require any reasonable adjustments to enable you to participate fully, please let us know and we will work with you to provide appropriate support.
Please do not apply via the ‘apply now' feature on Indeed. The only way to apply for this vacancy is to visit www.wyfs.co.uk/careers and complete our online application form. Please note we do not accept CVs.
Pay: £30,518.00-£31,537.00 per year
Benefits:
- Canteen
- Company pension
- Cycle to work scheme
- Flexitime
- Free flu jabs
- On-site gym
- On-site parking
- Work from home
Work Location: In person
