Keoghs LLP | Complex Injury Team
Full-time | 35 hours per week | Monday–Friday
Are you looking to develop your career in complex and high-value personal injury work?
Keoghs is looking for a dedicated Complex Injury Paralegal to join our successful and growing Complex Injury Team in Southampton.
This is an exciting opportunity to gain hands-on experience assisting with large loss, catastrophic injury, and high-value multi-track claims—including multi‑million‑pound brain, spinal, amputation, and fatal injury cases, as well as large loss claims up to £1m.
If you’re currently working in a personal injury paralegal or support role and want to advance your career in complex injury litigation, we’d love to hear from you.
#INDUKI
Working closely with our Lead Lawyer and wider Complex Injury Team, you’ll support the progression of high-value personal injury matters from instruction through to resolution. Duties will include:
File & Case Support
- Preparing, filing, serving, and diarising basic court documents and hearing dates
- Liaising with experts, counsel, insureds, and witnesses
- Coordinating conferences, hearings, joint settlement meetings, and expert appointments
- Managing CRU registrations, updates, and settlement notifications
- Reviewing medical records, photographic evidence, and surveillance footage
- Drafting summaries, mandates, and applications for records and police reports
- Redacting documents to maintain privilege and GDPR compliance
- Taking and fielding calls from all parties involved in the claims
As Your Skills Develop
With experience and supervision, you’ll progress to tasks including:
- Preparing instructions to counsel
- Drafting witness statements and liaising with witnesses
- Preparing and reviewing disclosure
- Attending client meetings and preparing notes
- Drafting updates to clients and more complex court documentation
Essential Skills & Experience
- Minimum of 5 GCSEs (grade 5/C or above)
- Demonstrable interest in law (e.g. LPC, CILEX, or experience in a legal environment)
- Experience of the litigation process—ideally in personal injury
- Strong communication and telephone skills
- Confident, organised, and able to manage competing priorities
- High attention to detail—especially when tasks are repetitive
- Good IT, literacy, and administrative skills
- A proactive team player with the flexibility to support the needs of the team
- Ability to work in line with the SRA Code of Conduct
Soft Skills
- Team Commitment – Values collaboration and others’ perspectives
- Resilience – Calm under pressure
- Growth Mindset – Keen to develop and improve
- Adaptability – Embraces change positively
- Client-Focused Thinking – Adds value through service quality
- Commercial Awareness – Understands broader business implications
-
Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
- after successfully completing probation
Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
