We are seeking a professional, organised, and friendly Receptionist & Administrator to join our team. As the first point of contact for visitors, customers, and suppliers, you will play a key role in creating a positive impression of the business while providing administrative support across the organisation.
The successful candidate will be highly organised, have excellent communication skills, and be capable of managing a variety of administrative tasks in a busy office environment.
This is a full-time position, working five days per week, Monday to Friday, from 9:00am to 5:00pm
About The Role
Key Responsibilities
Reception Duties
- Answer, screen, and direct incoming telephone calls to the relevant people.
- Welcome all visitors & customers in a professional & courteous manner, ensuring all visitors comply with company safety procedures.
- Manage incoming and outgoing mail.
- Book & manage travel arrangements for colleagues when required.
Administrative Duties
- Provide general administrative support to management and office staff.
- Manage deliveries & collections of hire vehicles on behalf of a TBC client. This includes corresponding by email or telephone, also updating vehicle information on all required systems.
- Maintain accurate records, filing systems & company documents.
- Assist with data entry and updating internal databases
- Order and maintain office supplies and stationery.
- Booking customer’s vehicles in for yearly check
General Responsibilities
- Maintain confidentiality of company and employee information.
- Support continuous improvement of office processes and administration.
- Work collaboratively with colleagues across all departments.
- Undertake other duties appropriate to the role as required.
Skills & Experience
Essential
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Previous experience in a receptionist, administrative, or customer service role.
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Excellent verbal and written communication skills.
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Strong organisational and time-management skills.
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Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
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Ability to prioritise tasks and work independently.
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High level of accuracy and attention to detail.
Desirable
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Experience working within a manufacturing, engineering, or office environment.
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Familiarity with document management systems and office procedures.
Personal Attributes
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Friendly, professional, and approachable.
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Reliable and trustworthy.
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Well-organised with a proactive attitude.
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Strong interpersonal skills and a customer-focused approach.
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Able to work effectively as part of a team.
What We Offer
- Market-leading salary plus performance-related bonus
- 30 days annual leave
- Pension provision
- Life insurance cover
- Healthcare benefits: Kingsbridge Hospital Diamond Club membership, Healthshield cashback & perks, access to discounted private healthcare scheme
- Cycle to Work Scheme
- Long Service Awards
- Enhanced maternity & paternity leave
- Job security, work-life balance, and clear career progression opportunities
Additional Information
This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by the line manager.
Donnelly Group reserves the right to expand the short-listing criteria to facilitate the recruitment process.
Equal Opportunities
TBC is proud to be an equal opportunities employer. We value diversity and inclusion across our workforce.
Required Criteria
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Right to work in the UK
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Excellent Communication Skills
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GCSE Maths and English or equivalent
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Strong organisational skills
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Ability to plan and organise workload effectively
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Excellent IT skills, experience using Microsoft packages
Desired Criteria
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6months - 1year experience of operating a busy switchboard
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Previous customer service experience
Skills Needed
Reception skills, IT skills, Attention to detail, Planning and Organising, Communication
About The Company
Since its inception in 2006, TBC Conversions has etched an indelible mark in the vehicle conversion sector, earning a reputation as a trusted name across the UK and Ireland.
With its core specialisation centered on an array of vehicle conversions, this firm has become synonymous with unmatched expertise and innovation.
Whether it's wheelchair-accessible vehicles, minibuses, taxis, or other specialist vehicle conversions, TBC Conversions has consistently showcased its capability to cater to varied customer needs, merging functionality with sophisticated design.
The secret behind TBC Conversions' stellar reputation is its commitment to superior quality and safety. Backed by a robust team of skilled professionals, the company stands tall on its promise of delivering converted vehicles that not only meet but exceed the expectations of its clients.
Every vehicle that emerges from their facility is a testament to their dedication, ensuring that each customer experiences a seamless, comfortable, and above all, safe journey.
With a rich heritage of service and quality, TBC Conversions continues to define what excellence looks like in the vehicle conversion industry.
Company Culture
TBC Conversions stands out not just as one of the premier conversion companies in the UK and Ireland, but also as a beacon of positive change and innovation in the realm of vehicle transformation.
Specialising in wheelchair-accessible vehicles, minibuses, and bespoke vehicle conversions, the company is dedicated to bridging mobility gaps, ensuring that every individual—regardless of their physical challenges—has the freedom to travel comfortably and safely.
The work they do goes beyond business; it's about changing lives, redefining accessibility, and ensuring inclusivity in every journey.
But what truly sets TBC Conversions apart is its commitment to its workforce. Recognised as a great place to work, the company fosters an environment where innovation thrives, collaboration is encouraged, and every voice is heard.
Employees are not just seen as cogs in the machine but as invaluable contributors to a noble mission. This nurturing atmosphere, combined with the tangible impact of their work, creates a fulfilling professional experience.
At TBC Conversions, changing the world for the better is a team effort, and being a part of that team is a unique and rewarding journey.
Company Benefits
At TBC Conversions, the company's commitment to its workforce extends well beyond offering a vibrant and conducive work environment.
While it's undoubtedly a fantastic place to work, what truly sets it apart are the myriad benefits that employees enjoy. These perks not only highlight the company's dedication to the well-being and professional growth of its team but also reflect its understanding of a holistic work-life balance.
TBC Conversions goes the extra mile to ensure its team feels valued, motivated, and empowered.
It's more than just employment; it's a journey of growth, camaraderie, and mutual respect.
Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Employee discounts, 4 day work week, Free parking, Cycle to work, Competitive salary, Life insurance, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Work With Charities, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Bereavement leave, Long service awards, Service recognition increases to annual leave, Staff celebration events, Company employee App
Salary
Not disclosed
