Overview
We are seeking a friendly and organised GP Receptionist to join our busy medical practice. The successful candidate will be the first point of contact for patients, providing exceptional customer service and ensuring the smooth operation of the front desk. This role offers an excellent opportunity for individuals with office and administrative experience to contribute to a caring healthcare environment.
Duties
- Greet patients warmly and professionally upon arrival
- Manage patient appointments and scheduling using the practice management system
- Answer incoming calls promptly and assist with patient enquiries
- Verify patient details and update records accurately
- Handle administrative tasks such as filing, photocopying, and data entry
- Process patient check-ins and check-outs efficiently
- Maintain a clean and organised reception area
- Support the clinical team with administrative support as required
- Ensure compliance with confidentiality and data protection policies
Experience
- Previous office or administrative experience is essential
- Experience working in a healthcare setting is desirable but not mandatory
- Excellent organisational skills with attention to detail
- Strong communication skills, both written and verbal
- Ability to remain calm and professional in a busy environment
This role is ideal for motivated individuals seeking a rewarding position within a supportive healthcare team. The successful candidate will demonstrate professionalism, empathy, and efficiency in delivering outstanding patient service.
Pay: From £12.71 per hour
Work Location: In person
