An exciting opportunity has arisen to join the Flex Physiotherapy team. We are looking for a dynamic ambitious and enthusiastic person with plenty of initiative to join the team on a casual basis. The aim of our clinic is to deliver gold standard care to our patients. The entire patient journey is important from first contact through to discharge.
The successful candidate will have good organisational and time management skills and a willingness to learn and develop. The will have the opportunity to grow and develop professionally as the clinic expands and shape their future role within the business.
Their role will primarily involve reception and administration duties. Currently we need casual cover for holidays and sickness so this role would suit someone local and flexible. There may be the opportunity to pick up more regular hours in the coming weeks.
- Education to NVQ Level 3, Certificate of Higher Education and/ or equivalent experience would be an advantage.
- You should:
- Be able to show understanding of issues relating to equal opportunities
- Be able and willing to work flexible hours
- Be able to communicate effectively face to face and on the telephone with a range of people in a range of situations
- Have an excellent telephone manner and manage calls in a professional way
- Possess good listening skills with an ability to maintain focus
- Be able to plan and organise your own work effectively
- Have initiative, high standards and a high attention to detail
- Previous experience of customer care or similar service industry practices and
- intermediate level use of Word, Excel, and basic access skills is essential
Desirable qualities include:
- Previous experience in an administrative or receptionist role
- Previous experience of working with a professional team
- Previous experience of complying with patient confidentiality and data protection requirements
- Previous experience of patient administration systems and/or appointment booking systems
- Previous experience of dealing with upset or difficult patients
- Fast and accurate keyboard skills to RSA III or equivalent
About us
We are a dynamic, evidence based and growing physiotherapy clinic based in our own new clinical and rehabilitation premises in Burgess Hill, West Sussex.
We have the highest professional standards and are committed to professional development.
How to apply:
For further information and to arrange an informal visit and discussion, please email your CV to:
Kieran Barnard, Director, Flex Physiotherapy Ltd at [email protected]
Our ambition is to work together to promote a more equal and inclusive environment, thus all candidates, irrespective of race, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetics, disability, or age are welcome to apply.
Pay: £12.21-£18.68 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person