Office based | Buxton, Derbyshire (SK17 9RZ)|Full time|40 hrs p.w.| Mon – Fri
Bradburys is a leading UK food business that provides quality cheese, sourced from regions of the United Kingdom and globe. Our success is based on the winning combination of industry knowledge, 140-years experience and continuous innovation to meet customer needs. Our hiring motto is “have the right person in the right job”.
Sales Coordinator
Job Summary
We’re looking for a confident and motivated Sales Coordinator to join our team, bringing strong IT skills and a passion for delivering excellent customer service. The ideal candidate will be an effective communicator with the ability to build lasting relationships both internally and with customers. Experience in FMCG sales and managing e-commerce or ERP systems would be highly advantageous.
Summary
Type: Full-Time, 40 hours per week
Pattern: Monday – Friday
Location: Onsite in Buxton (SK17 9RZ). Reliably commute or plan to relocate before starting work (required)
Work authorisation: Existing UK work authorisation is required/ Please note there is no visa sponsorship available for this role
Start date: As soon as possible
Deadline: Apply early, as this vacancy will close once a suitable candidate is found
Benefits:
- Competitive salary
- 33 days of annual leave (including bank holidays)
- Company pension
- Cycle to work scheme
- Discounted Gym membership
- Store discounts
- Full EAP system
- Company staff shop
- Free on-site parking
The Candidate: Good IT literacy skills (e.g. useful to manage our online E-commerce store, using ERP systems etc) and previous FMCG sales experience would be highly beneficial. Confident, motivated and with strong professional communications skills in written and spoken English. Strong experience with relationship building within a company and externally with a customer base.
The Role:
Duties will include: -
- To be Bradburys’ first point of contact for the customer base regarding order placement.
- To effectively process all orders focusing on excellent service
- Manage the Online e-commerce ordering portal for independent customers -ensuring all products are up to date and maintained.
- Manage all order / product queries efficiently from start to finish delivering customer satisfaction
- To assist in the running of the department, maintaining price files, new line forms, cost book and bill of materials.
- Effectively manage all customer orders from start to finish
- Update and communicate price changes to tele-sales customers
- Actively sell in new product lines and ensure promotions are communicated where appropriate
- Communicate with Supply Chain, Warehouse, and Transport in order to satisfy customer requirements.
- Communicate to the sales team regarding any service issues.
- Produce in conjunction with Supply Chain, an accurate service level report.
- Check customer invoices for prices and weights before they are sent
- Manage of internal staff shop and selling of distress stock
Other Responsibilities:
- To conduct yourself in a safe and diligent manner and comply with health and safety policies and procedures.
- Uphold and promote company policies and procedures, promoting those specifically to your area of work, including Equality and Diversity.
- To be conversant with and participate in activities and developments relevant to the post.
- To always maintain strict confidentiality and discretion.
- To present and promote an appropriate public image in representing Bradbury’s
- To undertake any other duties as may be reasonably required for the post.
Motivated individuals seeking to advance their career within a supportive environment that values organisation, communication, and technical competence.
Benefits:
- Free parking
- On-site parking
Work Location: In person
