Reports to: Head of Operations – London
Location: London
Department: Operations
About First Intuition
First Intuition is a fast-growing, award-winning provider of accountancy training and apprenticeships. We offer a dynamic and supportive working environment with strong long-term career development opportunities, a collaborative culture, and participation in our company bonus scheme. Our people are central to our success, and we are committed to providing safe, well-managed, and effective learning and working environments.
Role Overview
The Senior Facilities Coordinator supports the effective day-to-day operation of our London centres, helping to ensure buildings are safe, well-maintained, and provide a positive environment for staff, students, and visitors. The role coordinates facilities activities, liaises with contractors and landlords, maintains compliance records, and supports the delivery of maintenance and building-related projects.
Key Responsibilities
- Coordinate day-to-day facilities activities across our London centres, ensuring issues are identified and addressed promptly.
- Carry out and support routine building inspections and facilities checks, maintaining accurate records.
- Act as a key contact for contractors, arranging access, scheduling visits, collecting documentation, and monitoring completion of works.
- Maintain Planned Preventative Maintenance (PPM) schedules, service records, and related documentation.
- Liaise with landlords and suppliers regarding maintenance requests, inspections, and building-related matters.
- Order and manage facilities supplies, ensuring appropriate stock levels are maintained.
- Log, track, and coordinate the resolution of reactive maintenance issues and classroom basic IT support requests.
- Fault finding issues with AV (primarily projectors).
- Support the delivery of office moves, refurbishments, and other facilities projects.
- Room set up and layout checks and coordination.
- Assist with health & safety processes, compliance checks, audits, risk assessments, and record keeping.
- Provide guidance and support to colleagues on facilities procedures and reporting processes.
- Any other duties as required.
Skills and Experience
- Experience working in a facilities or workplace role.
- Good understanding of building maintenance processes and contractor coordination.
- Knowledge of health & safety and compliance requirements within a commercial environment.
- AV / Technical knowledge.
- Strong organisational skills with the ability to manage multiple priorities.
- Excellent communication and stakeholder management skills.
- Proactive, practical, and customer-focused approach to problem solving.
- Competent in maintaining records, tracking actions, and using facilities management systems.
Benefits
- 25 days’ annual leave (rising to 30 with 5 years’ service) plus bank holidays
- 3 FI Days per year
- Flexible-working positive employer with a range of family-friendly policies
- Employee Assistance Programme: 24-hour confidential access to counselling and support services
- Competitive Pension
- Private Medical Insurance
- Training and development opportunities
- Long term career prospects in a growing company
- Employee perks including a range of discounts to suit your lifestyle
We are committed to safeguarding and protecting young people and vulnerable adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check. This post is exempt from the Rehabilitation of Offenders Act 1974. All staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy, which can be viewed here.
First Intuition does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
