Overview
Amicus Law Solicitors is a friendly Dorset, Somerset and Devon-based Law Firm. We are an experienced, specialist team of tenacious, yet friendly lawyers. Passionate about representing our clients’ interests, with offices in Bridgwater, Minehead, Wellington, Yeovil, Martock, Exeter, Taunton, Ilminster and Weymouth.
We are looking for an additional team member for our Bridgwater office to fill the role of Family Legal Assistant.
Duties
- Answer telephone; screen calls, forward calls and/or record and forward messages accurately; transcribe messages from telephone answering machine.
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
- Type forms, form letters and other documents as required at acceptable levels of speed and accuracy; prepare court documents as directed by the Fee Earner; collate and photocopy materials as necessary; maintain supply of forms as needed.
- Maintain necessary files; sort, file, archive and retrieve documents and records, as necessary.
- Maintain client confidentiality.
- General IT competency and ability to learn how to use new software and programmes.
- Assist in the management of caseload by actioning legal procedures as directed by the Fee Earner.
- Assist in the management of caseload by dealing with file related queries either face to face or by telephone.
- Assist Fee Earners in the processing of matters on a timely and cost-effective basis.
- Support in the maintenance of files by effective file management.
- Ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Fee Earner.
- Attend to clients, taking instructions, and conducting letter and telephone enquiries, as necessary.
- Use the correct Practice procedures and systems in order to manage cases effectively and in accordance with the firm’s standards and legal requirements.
- Improve and enhance the firm’s client base by effective liaison with existing clients.
- Maximize the firm’s potential to cross – sell services by identifying appropriate opportunities.
- Manage own work allocation, productivity, and quality of work with minimum supervision.
- Ensure our clients receive the best possible service at all times.
- Carry out instructions given by the management team.
- Prepare court bundles using firm software such as Bundledocs.
- Be able to use and navigate the HMRC portal to manage online divorce and financial remedy cases.
- Previous knowledge of English Law in relation to Family Law is preferable but not essential.
- Other ad hoc duties as required.
Ideally you will have recent experience in a similar role and have excellent IT skills.
Full-Time - 9:00am - 5:00pm Monday to Friday
Competitive Salary - £21,000 to £25,000
Job Types: Full-Time, Permanent
Pay: £21,000.00-£25,000.00 per year
Benefits:
- Company events
- Company pension
- Referral programme
Work Location: In person