As an award-winning, locally based property agency, we are proud of our reputation for exceptional customer care, high professional standards and a friendly, supportive working environment.
As our lettings and property management department continues to grow, we are looking for an enthusiastic and highly motivated individual who shares our commitment to excellent service to join our team.
Hours of work will be 5 days a week, 8.45am to 5.30pm.
The main duties of the Lettings Advisor will include
- Assist with management of an existing portfolio of properties, and to help proactively grow our register
- Conduct maintenance visits and prepare reports, inventories and check outs
- Work within a busy customer facing branch dealing with a variety of customer service and administrative tasks
- Dealing with telephone, internet and walk in enquiries from customers
- Managing client expectations including arrangement of viewings, feedback and any ad hoc queries as they arise
- Conducting viewing appointments and providing feedback
- General typing and administration duties including creating property details and property reports
Key skills & traits you will need to demonstrate include
- Excellent customer service skills
- To be friendly, helpful, motivated and proactive
- Smart appearance, punctual and be well organised
- Sound knowledge of IT to include Microsoft Word, Excel
- A full, clean driving licence & own vehicle
For the successful applicant there are excellent long term career prospects including ongoing comprehensive training & development and financial package.
Work Location: In person
